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John DelBono

@johndelbono

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Proactive problem solver that focuses on client success.

United States

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What I'm looking for

I am looking for a role that allows me to leverage my skills in client engagement and strategic solutions while contributing to a dynamic and innovative team.

I am a proactive and results-oriented Account Manager with extensive experience in the B2B software industry. I excel in building and nurturing strong relationships with high-value clients by understanding their problems and inefficiencies, then aligning them with strategic solutions that drive growth. My track record includes leading successful client engagements, unlocking significant hidden capital for businesses, and consistently exceeding sales targets.

At Asure Software, I achieved the highest annual recurring revenue among Account Management rookies in FY '22 and ranked as the #1 Account Manager on the East Coast for FY '23, FY '24, and YTD in '25. I qualified for the President’s Club in FY '23 with 125% of my quota and have maintained impressive performance metrics since. My proactive approach has resulted in a 63% lower client turnover in my territory, showcasing my commitment to client retention and satisfaction.

In addition to my account management responsibilities, I am an active mentor for newcomers and have developed onboarding programs for new hires. I thrive in dynamic environments and am enthusiastic about leveraging my expertise to contribute to cutting-edge, innovative businesses worldwide.

Experience

Work history, roles, and key accomplishments

Current

Senior Account Manager

Current

Asure Software

Feb 2024 - Present (1 year 6 months)

Top-ranked East Coast Account Manager (134% of quota YTD 2025), managing the region’s 100 largest clients. Mentor and onboard new hires, develop workflows to boost team productivity, and produce monthly training videos to educate customer service teams on new products and initiatives.

Account Management Client Relationship Management Cross Functional Collaboration Negotiation Mentorship Product Marketing Client Communication Consultative Selling

Account Manager

Asure Software

Jul 2022 - Feb 2024 (1 year 7 months)

Achieved highest ARR among Account Management rookies in FY’22; #1 East Coast Account Manager in FY’23 & FY’24. President’s Club honoree (125% quota in FY’23; 113% in FY’24). Manage key client relationships, ensuring timely delivery of Asure’s cloud HCM services and streamlining processes to drive efficiency and savings.

Account Management Client Relationship Management HCM Cloud HCM SaaS Implementation Customer Success Stakeholder Management Project Management

Sales Development Rep (SDR) Team Lead

Asure Software

Dec 2021 - Jul 2022 (7 months)

Led and mentored 6 SDRs, achieving 167% of personal quota as Team Lead. Partnered with executives to design sales campaigns driving 25% MoM pipeline growth. Built Asure’s SDR onboarding program from the ground up and managed SDR recruitment and interviewing.

Sales Leadership Sales Development Pipeline Generation Sales Training Recruitment Strategic Planning Campaigns Lead Generation Onboarding Performance Coaching

Major-Market SDR

Asure Software

Aug 2021 - Dec 2021 (4 months)

Generated $4M+ in pipeline revenue through 25K+ cold calls across diverse HCM solutions. Achieved 153% of quota in 2021 and 167% in 2022. Prospected major-market clients (500+ employees), adapting outreach to varied industries and stakeholder levels.

Cold Calling Pipeline Generation Prospecting Account Executive Collaboration Value Proposition Customer Pain Points B2B Sales

Co-Founder

Halcyon Developers LLC

Jul 2020 - Sep 2021 (1 year 2 months)

Co-developed “Castly” podcasting app, managing multiple projects and resolving complex technical challenges. Self-taught HTML/CSS, founded a registered LLC, and built a personal website from scratch, showcasing high agency entrepreneurial drive and technical expertise.

Project Management Technical Problem Solving HTML CSS entrepreneurship Business Analysis Web Development Cross Functional Collaboration Leadership

Education

Degrees, certifications, and relevant coursework

The University of Tampa

Bachelor of Science, Chemistry

2017 - 2021

Grade: 3.90

Activities and societies: Operations Manager of Zeta Beta Tau Fraternity

Completed a Bachelor of Science in Chemistry, maintaining a GPA of 3.90. Participated in The University of Tampa Honors Program and was a recipient of both the Presidential Scholarship and Life Science Scholarship. Served as the Operations Manager of Zeta Beta Tau Fraternity.