Open to opportunities

John Bucayu

@johnbucayu

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Experienced Business and Senior Sales Lead Development Representative.

Philippines

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What I'm looking for

I seek a sales or customer-facing role where I can drive revenue through prospecting, train teams, resolve customer issues, and grow within a collaborative, metrics-driven company.

I bring over 15 years of experience in outbound sales, business development, and customer success across diverse industries including BPO, telecommunications, IT, and fitness. Throughout my career, I’ve consistently driven revenue growth by building strong client relationships, leading high-performing teams, and executing results-oriented sales strategies. With proven success as a Sales Supervisor and Senior Inside Sales Representative, I specialize in consultative selling, objection handling, and creating scalable sales processes that convert prospects into long-term partnerships.

Experience

Work history, roles, and key accomplishments

Senior Sales Development Rep

InHouse Video

Apr 2025 - Aug 2025 (4 months)

Prospected and generated leads for US dental practices, delivered product demonstrations, qualified opportunities, and closed deals while maintaining CRM records and meeting sales quotas.

Cold Calling Lead Generation CRM Sales Presentations Prospecting Negotiation Sales Forecasting

Sr. Inside Sales Representative

QPS Employment Group

Feb 2024 - Mar 2025 (1 year 1 month)

Generated outbound leads, conducted demos and negotiations, maintained CRM activity and forecasts, and consistently met or exceeded individual sales targets.

Outbound Sales Lead Qualification CRM Sales Presentations Pipeline Management Forecasting Negotiation Customer Relationship Management

Business Development Rep

Novatech.net

May 2022 - Jan 2024 (1 year 8 months)

Drove new business via cold calling and territory management, developed C-level relationships, upsold services, and met monthly activity and revenue goals.

Cold Calling Territory Management B2B Sales Upselling Pipeline Management Forecasting Relationship Building

IT Service Desk Associate

Atos GDC Philippines

Nov 2021 - May 2022 (6 months)

Provided first-level support for Citrix, AD, Microsoft 365, LAN/WAN and VPN, documented incidents, coordinated escalations, and upheld SLAs for the Willis Towers Watson account.

Citrix Active Directory LAN WAN VPN Incident Management Ticketing SLA Management

Membership Sales Manager

Fitness First Singapore

Sep 2017 - Oct 2020 (3 years 1 month)

Led and mentored a sales team, consistently achieved club membership KPIs through cold calling, retention and upselling, and helped the club meet monthly targets.

Team Leadership Membership Sales Cold Calling Retention Upselling KPIs Training

Senior Membership Consultant

Celebrity Fitness Singapore

Oct 2016 - Aug 2017 (10 months)

Achieved monthly membership targets through outbound prospecting, upselling and delivering a seamless onboarding experience while meeting daily KPIs.

Membership Sales Cold Calling Upselling Lead Follow Up KPI Tracking Client Experience Cross Selling Sales Closing

Tele sales Team Leader

Singapore Telecommunications

Jun 2011 - Nov 2016 (5 years 5 months)

Managed an outbound/inbound telesales team selling SingtelTV and broadband, scheduled shifts, monitored call quality, trained agents, and ensured KPI and quality adherence.

Telesales Training Shift Scheduling KPIs Quality Assurance Coaching

Delegate Sales Acquisition Mgr

Worldwide Business Research

Dec 2015 - Aug 2016 (8 months)

Led a delegate acquisition team for APAC, targeted top corporations to sell event passes, met revenue targets, and managed client relationships and onsite vendor coordination.

Team Leadership B2B Sales Account Management Cold Calling Revenue Targets

Product Specialist

Telus International

Feb 2008 - Feb 2011 (3 years)

Handled inbound support and sales for Dell post-sales customers across USA/Canada, met KPIs for AHT and revenue, performed outbound scrubs and provided escalation support.

Technical Support Upselling AHT Customer Service Customer Escalation Outbound Calling Quality Assurance Product Knowledge

Sales Supervisor

Megacall Incorporated

May 2003 - Jul 2007 (4 years 2 months)

Supervised outbound/inbound sales teams, managed half of company monthly sales quota, implemented sales monitoring systems and mentored future leaders.

Team Management Mentoring Upselling Performance Management Order Management