Paul Timola

Manage sales operations for outbound teams, overseeing pipeline development, CRM tracking, and outreach strategy optimization to improve call-to-meeting conversion and campaign effectiveness.

Conducted B2B outreach and lead generation for global clients, performing cold calls, prospect qualification, and appointment setting while maintaining a healthy sales pipeline.

Developed new business through prospecting and outreach, built sales funnels via cold calling and email marketing, and managed the sales cycle from lead generation to closing.

Managed customer relationships, oversaw invoicing and accounts receivable, and maintained client satisfaction and retention across assigned accounts.

Managed corporate client accounts, presented proposals, negotiated agreements, and conducted outbound prospecting to expand the client portfolio and ensure project delivery.

Coordinated commercial bids and tender submissions for government and private projects, supported technical and commercial proposal preparation, and assisted with recruitment for project staffing.

Provided technical support and customer service for major accounts, diagnosed technical issues, and trained new hires to meet KPI performance targets and sustain high customer satisfaction.

Conducted 70+ outbound calls daily to sell financial products, consistently exceeded monthly sales targets, and maintained high customer satisfaction across major financial accounts.

Completed a Master in Business Administration with a focus on Project Management.

Completed a Bachelor of Science in Computer Science.