Joana Luz
@joanaluz
Strategy & Business Operations leader driving growth through operational excellence and revenue enablement.
What I'm looking for
I’m a Strategy & Business Operations leader with 12+ years of experience driving operational excellence and growth across SaaS, tech, and consulting companies. I partner with executive leadership to own end-to-end outcomes—redesigning governance, prioritization, and execution cadences to improve performance rhythms and alignment.
Most recently, as Strategy & Business Operations Manager at Infraspeak, I helped increase company OKR achievement by 22 percentage points in four months through governance improvements and planning process redesign. Previously at E-goi, I increased revenue by 5% YoY by redesigning the customer journey and standardizing commercial processes, while building forecasting and KPI frameworks used by leadership. Earlier, at Deloitte, I designed GTM strategies that drove 12% revenue growth and led cross-functional consulting engagements, including steering committees and executive workshops.
Experience
Work history, roles, and key accomplishments
Partner with executive leadership to improve business performance through strategic initiatives, operational governance, and cross-functional execution. Increased company OKR achievement by 22 percentage points in four months via governance improvements, prioritization, and execution cadence redesign.
Head of Revenue Operations
E-goi
Feb 2024 - Aug 2025 (1 year 6 months)
Led Revenue Operations across Marketing, Sales, and Customer Success to improve operational efficiency and revenue performance. Increased company revenue by 5% YoY by redesigning the customer journey and revenue processes, and built forecasting and KPI governance used by leadership.
International Relocation
Portugal
Mar 2023 - Feb 2024 (11 months)
Managed international relocation from Brazil to Portugal, including legal and administrative steps. Successfully re-entered the job market after completing the relocation process.
Led consulting engagements focused on growth strategy, commercial transformation, and customer experience. Designed a GTM strategy expected to increase revenue by 12% for Latin America's largest winery and improved digital product conversion by 15 percentage points through growth initiatives.
Strategic Planning Manager
Transformação Digital (TD)
Aug 2021 - Feb 2022 (6 months)
Led strategic planning and transformation initiatives with a focus on commercial offerings and executive decision support. Reduced the sales cycle from 90 days to 25 days and built financial planning models supporting executive decisions.
Led global Sales Strategy and Planning initiatives across 15 countries. Redesigned sales compensation across countries, increased sales by 7%, and standardized a global OKR framework with a performance evaluation methodology.
Managed planning and performance routines focused on marketing performance and funnel outcomes. Increased marketing performance by 35% YoY, improved funnel conversion by 20 percentage points, and designed executive dashboards.
Led commercial planning initiatives and cross-functional projects supporting cost savings and partner performance visibility. Led projects generating BRL 2M+ in annual savings and built commercial planning models for a BRL 4B business unit.
Education
Degrees, certifications, and relevant coursework
Joana hasn't added their education
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