Jijit Payyappilly

Identified and remediated software licensing discrepancies and led licensing audits that reduced non-compliance issues by 20% while driving a 10% increase in compliance-driven sales.

Led anti-piracy and audit projects for enterprise software, improving license compliance by 20% and supporting sales growth through CRM-driven forecasting and partner ecosystem management.

Advised clients on software procurement and asset management, achieving a 20% cost reduction and a 10% efficiency uplift through licensing position consultancy and supplier onboarding.

Managed Pan-India M&E license compliance operations contributing 30% of sales revenue, led cross-functional audit campaigns and partner negotiations to boost sales by 15%.

Led license compliance business for the Western region, driving audits and reconciliation that improved compliance and increased sales and renewals by ~20%.

Executed customer engagement and tele-compliance initiatives that increased revenue by 30% and exceeded quarterly targets (120% of goal) through targeted renewals and education.

Led sales campaigns for ERP and CRM solutions, crafting RFPs and closing deals that improved client acquisition and ensured timely payment collections.

Drove sales for ERP, HR/payroll and education platforms, developing RFPs, negotiating deals and implementing KPIs to improve customer engagement and revenue.

Handled high-volume customer inquiries (~50/day), resolved complaints professionally, and collaborated cross-functionally to maintain service standards and satisfaction.

Managed customer inquiries (~30/day), processed orders and documented interactions in GDS, improving follow-up and contributing to customer retention.

Completed a Bachelor of Business Administration covering core business, management, and administrative subjects.

Completed a Bachelor of Arts (General) program covering a broad range of humanities and social science subjects.