NISHA M R
@nishamr
Seasoned compliance and operations leader specializing in healthcare, risk, and channel operations.
IndiaWhat I'm looking for
I am a compliance and operations professional with two decades of experience in healthcare and technology, focused on regulatory compliance, ethics programs, third-party due diligence, and operational excellence across India and South Asia.
At GE Healthcare I led compliance governance, risk assessments, audits, investigations, and training while enhancing operational efficiency through tools like PRM, ECM, Siebel and Salesforce, achieving zero major audit observations for five consecutive years.
I collaborate closely with Legal, HR, Finance and business teams to strengthen controls, policy, and stakeholder engagement, and I continuously pursue professional development in risk, governance and regulatory compliance.
Experience
Work history, roles, and key accomplishments
Strategic Compliance Leader
GE Healthcare Pvt. Ltd.
Apr 2017 - Nov 2025 (8 years 7 months)
Led compliance governance for India & South Asia, driving risk assessments, third-party due diligence, internal investigations, and training initiatives; achieved zero major audit observations for five consecutive years.
Senior Executive, Channel Operations
Wipro GE Healthcare Pvt. Ltd.
May 2012 - Apr 2017 (4 years 11 months)
Managed onboarding, renewals, and compliance of dealers and channel partners, improved partner lifecycle processes using Siebel and Salesforce, reducing turnaround time by 35%.
Customer Loyalty Coordinator
Wipro GE Medical Systems Pvt. Ltd.
May 2008 - May 2011 (3 years)
Oversaw after-sales service operations and customer feedback analysis, driving initiatives that achieved over 90% customer satisfaction and reduced repeat complaints.
Coordinator, APC Project
Redington India Ltd.
Apr 2006 - May 2008 (2 years 1 month)
Managed post-service and sales follow-ups and produced monthly sales/performance reports, improving delivery timelines and service responsiveness through logistics coordination.
Customer Service Representative
R.N.S. Motors
May 2003 - Jan 2006 (2 years 8 months)
Managed front office and cash counter operations, coordinated sales deliveries, and resolved customer queries to maintain high contact resolution rates.
Education
Degrees, certifications, and relevant coursework
Sri Sai College for Women, Bangalore University
Bachelor of Commerce, Commerce
Completed a Bachelor of Commerce degree from Sri Sai College for Women affiliated with Bangalore University, graduating in 2003.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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