JL

Open to opportunities

Jerry Lallawmkima

@jerrylallawmkima

I drive sales, research, customer operations, and recruitment across BPO and retail teams.

What I'm looking for

I'm looking for a role where I can apply my experience in sales, customer service, research, operations, logistics, and recruitment while continuing to learn and contribute to team results.

I've supported Vodafone as a Distribution Sales Executive, managing retailer sales, addressing retailer needs, and resolving problems. At Intellitech Solutions, I researched contacts through LinkedIn Sales Navigator and other tools and maintained them in Microsoft Excel.

I've also managed customer queries and executive work at JODI Fashion and Lifestyle, made deals with other companies, handled operations and logistics, and currently support outbound mortgage-refinance calling in a US-shift process. Alongside this, I work part-time as a freelance recruiter for Flyvheel.

Experience

Work history, roles, and key accomplishments

JS

Operations Manager

JODI Fashion & Tech Solution

Managed operations and handled the logistics department.

Operations Management Logistics

JS

Customercare Manager

JODI Fashion & Tech Solution

Solved customer problems and queries, monitored executive work, and made deals with other companies.

Customer Service Team Management Negotiation

VO

Distribution Sales Executive

Managed retailer sales, provided their needs, and solved their problems.

Sales retail management Customer Service

TS

Lead Generation Executive

Tech Solution

Conducted outbound tele-calling for mortgage refinance, convincing customers to become clients.

Telemarketing Lead Generation

IL

Research Analyst

Intellitech Solutions Pvt. Ltd.

Discovered contacts using LinkedIn Sales Navigator and other tools, storing data in Microsoft Excel sheets.

LinkedIn Sales Navigator Excel Data Entry

FL

Freelance Recruiter

Flyvheel

Recruited candidates on a part-time freelance basis.

Recruitment Sourcing

Education

Degrees, certifications, and relevant coursework

HC

Hrangbana College

Bachelor of Arts, Psychology

2015 - 2018

Pursued a Bachelor of Arts in Psychology, with coursework focused on psychological principles and research methods.

Tech stack

Software and tools used professionally

Microsoft Excel

LinkedIn Sales Navigator

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