Open to opportunities

Sandeep Pandey

@sandeeppandey

Message

I am a results-driven operations leader with 7 years improving merchandising, inventory and cross-functional processes.

India

Message

What I'm looking for

I seek an operations or supply-chain role where I can lead process optimization, merchandising and inventory initiatives, use data to improve KPIs, collaborate across functions, and grow into leadership within a performance-driven, collaborative company.

I am a results-driven operations professional with seven years of experience in business operations and development, currently serving as a Senior Operations Executive at Flipkart. I focus on optimizing processes to ensure on-time, cost-efficient project delivery and long-term business outcomes.

At Flipkart I manage merchandising inputs, create push-notification content aligned to the merchandising calendar and targeted campaigns, maintain product data and live statuses, and analyze CTR and traffic dashboards to address performance drops across zones.

Previously I led inventory and supply-chain functions at Dealshare, overseeing PO creation, GRN processing, vendor onboarding, vendor relationships and transportation SLAs to ensure accurate stock flow and timely deliveries.

I work with tools such as SAP, Salesforce, Omni Tracker, Citrix, Google Sheets and Excel, and bring strong cross-functional collaboration, problem-solving and customer-focused execution. I hold a BBA and an MBA and seek opportunities to drive operational improvements and lead teams to measurable impact.

Experience

Work history, roles, and key accomplishments

Senior Operations Executive

Flipkart Pvt Ltd

Jun 2022 - May 2025 (2 years 11 months)

Led merchandising and content operations across business zones, managing product data, push notifications, and dashboards to ensure accurate listings and campaign execution. Coordinated with cross-functional teams to resolve merchandise issues and maintain CTR and traffic reporting.

Merchandising Data Management Google Sheets Excel SAP Dashboarding Cross Functional Collaboration

Inventory Management & Supply Chain

Dealshare Pvt Ltd

Jan 2021 - May 2022 (1 year 4 months)

Managed and optimized inventory and vendor processes, creating and processing POs and GRNs to ensure accurate stock levels and timely warehouse receipts. Streamlined vendor onboarding and maintained vendor records to improve data accuracy and delivery performance.

Inventory Management Vendor Onboarding SAP Supply Chain Coordination SLA Management

Business Development Associate

Acko General Insurance

Jan 2019 - Nov 2020 (1 year 10 months)

Drove customer acquisition and retention for electronic appliance and vehicle insurance products through consultative selling and superior service. Resolved customer inquiries and leveraged CRM tools to meet performance metrics and improve retention.

Sales Customer Service CRM Conflict Resolution Performance Metrics Product Training

Senior Executive (Sales)

Medlife International Pvt Ltd

Feb 2018 - Nov 2018 (9 months)

Handled customer inquiries and complaints while promoting seasonal offers to boost sales and member engagement. Managed plan cancellations and provided alternative solutions to enhance customer satisfaction.

Sales Customer Support CRM Membership Management Upselling

Technical Customer Support

Siemens

Jan 2017 - Dec 2017 (11 months)

Created, validated, and updated support tickets in SAP, coordinated engineer site visits with L2 teams, and maintained Corporate Master Data entries. Generated weekly reports on ticket status and CMD updates for management review.

SAP Ticketing Technical Support Reporting