SCSUDIP CHATTERJEE
@sudipchatterjee
Dedicated and accomplished Person
IndiaWhat I'm looking for
As a dynamic leader with a proven track record in CRM, operations management,customer service and business growth, I leverage my extensive experience in managing PAN India teams, driving sales, optimizing processes, and fostering client relationships to contribute to a dynamic and innovative organization's success.
With a strong background in management reporting, cost-effective automated process creation, project management, and team management, I excel in driving business growth through strategic CRM and operations excellence.
My expertise in CRM module creation, daily MIS reporting, sales coordination, and process improvement enables me to drive sales, optimize processes, and foster client relationships, making me a valuable asset to any organization.
Experience
SC Management reporting
 Creation of Cost Effective Automated Process
 Responsible for managing PAN India Databases and Reporting
SCManaged PAN India teams, drove sales, optimized processes, and fostered client relationships.
Freelance Customer Service
GenX
Jun 2016 - Nov 2016 (5 months)
Managed day-to-day operations and complaint resolution.
Regional Manager (Staffing & Operations)
CrewOnline India Pvt Ltd
May 2015 - May 2016 (1 year)
Conducted training and briefings for crew members, developed strategies for crew engagement and retention.
Freelancing
Own Business
Aug 2013 - Mar 2015 (1 year 7 months)
Managed customer communication, event management, and recruitment & operations.
Asst. Manager (CSD)
Spectranet ISP
Jul 2012 - Aug 2013 (1 year 1 month)
Oversaw customer service operations for FTTH services.
Team Leader
Arcis E Services
Jan 2011 - Jul 2012 (1 year 6 months)
Led a team of 45 agents, achieving maximum productivity.
Client Servicing & Staffing
HRHOUSE
Sep 2008 - Jan 2011 (2 years 4 months)
Managed client servicing, vendor coordination, and recruitment.
Senior Executive Operations & Customer Service
ALBATROSS CFS
Jan 2008 - Sep 2008 (8 months)
Supervised CFS operations, managed inventory, and customer service.
Service Delivery & Assurance
Reliance Infocomm
Jan 2005 - Jan 2007 (2 years)
Managed broadband service operations, CAF, and ERP applications.
Tech stack
Learn about the tools and technologies that SUDIP likes to use.
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
Interested in hiring SUDIP?
You can contact SUDIP and thousands of other talented remote workers on Himalayas.
Message SUDIPFind your dream job
Sign up now and join thousands of other remote workers who receive personalized job alerts, curated job matches, and more for free!
