Jermaine Dorsey
@jermainedorsey
Project Manager with expertise in customer service and business development.
United StatesWhat I'm looking for
As a dedicated Project Manager at TRIBE Apparel LLC, I have honed my skills in creating effective advertising promotions and managing inventory. My role involves curating designs and serving as a communication advisor for outsourcing materials, which has significantly contributed to the company's growth. I thrive in dynamic environments where I can leverage my project management skills to drive results.
In addition to my current position, I have extensive experience as a Patient Support Specialist at CCS Medical, where I assist patients with their medical supply needs and navigate billing processes. My background in customer service at AT&T has equipped me with the ability to provide advanced technical support and sales assistance, ensuring customer satisfaction and fostering long-term relationships.
With a Bachelor's degree in Business Management and certifications in IT and Cybersecurity, I am committed to continuous learning and professional development. I am eager to bring my diverse skill set to a growing company that values innovation and teamwork.
Experience
Work history, roles, and key accomplishments
Patient Support Specialist
CCS Medical
Jul 2023 - Present (1 year 11 months)
Assisted patients with medical supplies, handled billing, and consulted with insurance and doctors' offices to meet patient needs.
Premier SVC Consultant
AT&T
Apr 2024 - Present (1 year 2 months)
Provided customer service, technical support, and sales assistance for technology products, including setting up devices and handling billing inquiries.
Project Manager
TRIBE Apparel LLC
Jul 2023 - Present (1 year 11 months)
Responsible for creating advertising promotions, curating designs, managing inventory, and advising on communication for outsourcing materials and business partnerships.
Delivery Driver
Kroger Fulfillment
Mar 2019 - Apr 2020 (1 year 1 month)
Delivered groceries and managed customer orders efficiently while ensuring timely service.
Sales Representative
Vector Marketing
Aug 2016 - Sep 2016 (1 month)
Generated prospects and scheduled appointments, achieving significant sales and promotions.
UPS Driver
UPS
Sep 2019 - Apr 2020 (7 months)
Managed package deliveries, ensuring timely and accurate service to customers.
Lyft Driver
Lyft
Mar 2019 - Apr 2020 (1 year 1 month)
Provided rideshare services, ensuring customer satisfaction and safety during transportation.
Uber Driver Partner
Uber
Jun 2017 - Apr 2020 (2 years 10 months)
Provided rideshare services, focusing on customer satisfaction and efficient route navigation.
Assistant Manager
Toys 'R' Us
Oct 2016 - Apr 2017 (6 months)
Assisted in managing store operations, focusing on customer service and sales support.
Sales Associate
The Kirby Company
Jul 2016 - Sep 2016 (2 months)
Generated clients through door-to-door sales, focusing on building relationships and closing sales.
Sales Representative
Power Home Technologies
Jul 2016 - Aug 2016 (1 month)
Generated leads through door-to-door sales, focusing on customer engagement and product promotion.
Telephone Banker
FIRST CITIZENS NATIONAL BANK
Feb 2016 - Jul 2016 (5 months)
Assisted clients with account management and banking inquiries over the phone.
Education
Degrees, certifications, and relevant coursework
Jermaine hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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