Alex Bryan
@alexbryan
Goal-oriented project manager with strong leadership and negotiation skills.
What I'm looking for
As a dedicated project manager with extensive experience in retail sales and team leadership, I excel in developing customer experience strategies and achieving sales objectives. My journey began at AT&T, where I honed my skills in sales negotiation and customer service, consistently meeting and exceeding targets. I take pride in my ability to foster a positive atmosphere while building strong relationships with clients and team members alike.
Throughout my career, I have successfully managed store operations and developed teams to deliver best-in-class services. My role as an Affiliate Marketing Manager at Quintessa Marketing allowed me to implement systems that significantly increased revenue, showcasing my analytical skills and strategic thinking. I am passionate about leveraging my expertise to drive results and contribute to organizational success.
Experience
Work history, roles, and key accomplishments
Retail Sales Consultant
AT&T, Inc.
Dec 2023 - Present (1 year 7 months)
Developed and attained customer experience and sales objectives for the store. Met all sales objectives by selling products and services offered by the company.
Store Manager
AT&T, Inc.
May 2023 - Present (2 years 2 months)
Oversaw store operations and managed a team. Ensured AT&T customers experienced best-in-class services, entertainment, and technology.
Retail Sales Consultant
AT&T, Inc.
Feb 2022 - Present (3 years 5 months)
Developed and attained customer experience and sales objectives for the store. Met all sales objectives by selling products and services offered by the company.
Affiliate Marketing Manager and Developer
Quintessa Marketing
Jan 2021 - Present (4 years 6 months)
Developed and implemented a system to purchase 3rd party leads and distribute them to the intake department. Negotiated terms and contracts with 3rd party vendors and monitored daily metrics based on CPA, COGS, and PM.
Building Liaison
Everest Rehabilitation Hospital
Jul 2020 - Present (5 years)
Provided daily reporting of construction progress to corporate. Maintained security on premises during the day and signed off on contractors' work.
Sales Associate
England Ford
Jan 2020 - Present (5 years 6 months)
Responsible for selling vehicles and providing excellent customer service. Assisted customers with their purchasing decisions and ensured satisfaction.
Sales Associate
Fowler Volkswagen
Aug 2019 - Present (5 years 11 months)
Responsible for selling vehicles and providing excellent customer service. Assisted customers with their purchasing decisions and ensured satisfaction.
Executive Administrative Assistant
Quintessa Marketing
Nov 2017 - Present (7 years 8 months)
Managed report creation, implementation, and analysis, along with vendor acquisition and account management. Performed P&L analysis and budget reporting, and developed systems and training.
Sales Associate
Volkswagen of Streetsboro
Apr 2016 - Present (9 years 3 months)
Responsible for selling vehicles and providing excellent customer service. Assisted customers with their purchasing decisions and ensured satisfaction.
OpteView Support Specialist
Diebold Inc.
Dec 2014 - Present (10 years 7 months)
Provided remote support for the PNC Bank ATM Operations division. Assisted with troubleshooting and resolving technical issues for ATM systems.
Implementation Project Specialist
Diebold Inc.
May 2014 - Present (11 years 2 months)
Managed the workflow required to implement Diebold equipment in the Alaska, Hawaii, and Guam territories. Responsible for manufacturing, logistics, installation scheduling, and customer approval.
Reporting Specialist
Diebold Inc.
Dec 2013 - Present (11 years 7 months)
Worked closely with Business Analysts to develop reporting and utilities to enhance different departments' performance. Contributed to data-driven decision-making and operational improvements.
Call Management Coordinator
Diebold Inc.
Sep 2012 - Present (12 years 10 months)
Managed daily service level agreements with clients in different regions across the country. Ensured compliance with contractual obligations and client satisfaction.
CRC Afterhours Navigator
Diebold Inc.
Jan 2011 - Present (14 years 6 months)
Assisted with after-hours support and navigation for clients. Provided timely assistance and problem resolution outside of regular business hours.
Education
Degrees, certifications, and relevant coursework
Jackson High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge and skills across various subjects.
Kent State University
Associate's Degree, General Studies
Pursued higher education, focusing on core academic subjects and preparing for further studies or career entry.
AppAcademy
Certificate, Software Development
Completed a comprehensive program in software development, acquiring skills in various programming languages and technologies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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