Open to opportunities

Jerico Comedero

@jericocomedero

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Reliable and detail-oriented Customer Service Professional with 5+ years.

Philippines

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What I'm looking for

I’m looking for a remote role where I can provide reliable customer support and admin assistance using tools like Zendesk, Gorgias, and Shopify. I value clear communication, growth opportunities, and being part of a team that delivers excellent service.

Hi! I’m Jerico Comedero, a customer service and support specialist with over 5 years of experience in BPO and remote support roles. I’ve worked with U.S.-based clients in retail and healthcare, helping customers with orders, billing, product questions, and benefits verification. I’m experienced in using tools like Zendesk, Gorgias, Shopify, Salesforce, and Google Workspace, and I’m comfortable handling both front-end inquiries and back-end administrative tasks.

I also have a background in real-time analysis and data entry, which has sharpened my skills in accuracy, productivity, and multitasking. Currently, I’m undergoing training in bookkeeping, expanding my skills to include financial admin and support.

I’m passionate about helping customers feel supported and solving problems efficiently, whether it’s through a ticket, a phone call, or a well-written chat message.