brent montes

With three years of experience in customer service, I have honed my skills in managing customer inquiries and resolving complaints effectively. My journey began at Cognizant Technology Solutions, where I built strong customer relationships and drove sales through exceptional service. I am adept at utilizing various communication methods to address customer needs, ensuring satisfaction at every touchpoint.

Working at Staff Outsourcing Solutions, where I manage customer account inquiries and process orders. My ability to utilize scripts and processes has helped maintain brand standards while enhancing customer satisfaction through live chat support. I am confident in my problem-solving abilities and ready to take on new challenges in the customer service domain.