Jennifer Tolley

Successfully managed comprehensive household operations, demonstrating strong organizational and problem-solving abilities. Developed and honed multitasking skills in a dynamic home environment.

Collected and reviewed patient referrals, verifying insurance benefits and authorization requirements for various payers. Coordinated initial patient evaluations and accurately entered demographic and clinical data into the EMR system.

Processed and submitted insurance claims, managing all follow-up communications with providers. Maintained accurate patient financial and insurance records, overseeing billing and collections.

Delivered exceptional customer service, providing tailored solutions to individual and business clients. Assisted in daily store operations and consistently met or exceeded sales goals.

Performed patient registration and insurance verification, ensuring accurate data capture. Explained procedures and forms to patients, preparing medical documentation for records and coordinating admission processes.

Oversaw daily salon operations, including staff schedules and inventory control. Developed and implemented promotions and customer loyalty programs to enhance business growth.

Supported hiring, training, and scheduling processes for retail staff, ensuring operational efficiency. Maintained high operational standards and minimized inventory loss, leading the team to meet sales and service goals.

Managed family needs and household responsibilities, demonstrating strong organizational and budgeting skills. Successfully maintained a structured and supportive home environment.

Ensured smooth front desk operations and high member satisfaction through efficient service. Managed guest check-ins, handled inquiries, and maintained accurate facility records.

Completed high school education, gaining foundational knowledge and skills. Developed strong communication and organizational abilities.