JGJenn Griffith
@jenngriffith
Detail-oriented Customer Service Representative transitioning to data entry.
United StatesWhat I'm looking for
As a dedicated Customer Service Representative with five years of experience, I have honed my skills in client-facing roles, focusing on delivering exceptional service and maintaining accurate records. My journey has equipped me with a strong foundation in data management, where I have successfully coordinated logistics and ensured smooth transitions for clients while meticulously managing data input and record-keeping.
Throughout my career, I have demonstrated a commitment to quality and efficiency. At HomeSafe Alliance, I played a pivotal role in streamlining the data entry process, which significantly enhanced operational efficiency. My experience in troubleshooting and providing technical assistance further complements my ability to address customer inquiries effectively, ensuring high satisfaction levels. I am now eager to leverage my skills in a data entry position, where I can contribute to organizational success through precise data management.
Experience
Work history, roles, and key accomplishments
Customer Service Rep/Move Coordinator
HomeSafe Alliance
Nov 2024 - Jun 2025 (7 months)
Coordinated moving logistics for clients, ensuring smooth transitions and managed all associated data input and record-keeping for moving schedules, client information, and inventory. Addressed customer inquiries and concerns promptly, maintaining high satisfaction levels while documenting all interactions in the database for future reference.
Customer Service
Premiere Response
Jul 2022 - Oct 2024 (2 years 3 months)
Addressed customer inquiries and resolved complaints, ensuring high levels of satisfaction and service excellence. Maintained detailed records of customer interactions, documenting feedback, and actions taken in database systems.
Tech Support
Teleperformance
Mar 2022 - Jul 2022 (4 months)
Provided technical support for Apple products, ensuring accurate documentation of customer issues and resolutions in the service management system.
Telecommunications Operator
GCO Services
Jan 2022 - Mar 2022 (2 months)
Contacted previous donors to secure contributions, documenting all interactions and maintaining detailed donor records for future reference.
Laborer
Sharpsville Container
Mar 2021 - Oct 2021 (7 months)
Applied quality control measures and recorded production data to ensure compliance with specifications.
Education
Degrees, certifications, and relevant coursework
Keystoner Charter School
High School Diploma, General Studies
2004 - 2008
Completed high school education, focusing on foundational subjects. Developed organizational skills and attention to detail through various coursework.
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Jenn?
You can contact Jenn and 90k+ other talented remote workers on Himalayas.
Message JennFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
