Open to opportunities

Jennifer Jones

@jenniferjones

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Dedicated professional with extensive experience in customer service and healthcare.

United States

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What I'm looking for

I am looking for a role that values compassion and teamwork, offering opportunities for growth.

I am a dedicated and reliable professional with over eight years of experience in customer service, retail, office administration, and home healthcare. My journey has been marked by a commitment to providing compassionate care and ensuring high levels of customer satisfaction. I pride myself on my strong interpersonal skills and dependable work ethic, which have allowed me to build meaningful relationships with clients and colleagues alike.

Throughout my career, I have excelled in various roles, including as a Home Health Aide, where I assisted clients with daily living activities and provided emotional support. My experience as a Customer Service Representative honed my ability to resolve complaints and process orders efficiently, while my role as an Administrative Assistant has strengthened my organizational skills and attention to detail. I am passionate about creating a positive environment and am always eager to contribute to a team that values compassion and excellence.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Mr Bowaz

Apr 2025 - Present (3 months)

Managed office communications, scheduled appointments, and maintained files. Performed data entry and supported other staff with clerical tasks, greeting clients and providing a friendly, professional environment.

Scheduling Data Entry Clerical Support Client Relations

Retail Associate

Ross

Nov 2024 - May 2025 (6 months)

Assisted customers with purchases and product inquiries, maintaining store cleanliness and restocking inventory. Handled cash and credit transactions accurately.

Inventory Management

Home Health Aide

Private Clients / Home Healthcare Agency

Jan 2015 - Aug 2023 (8 years 7 months)

Assisted clients with daily living activities including bathing, dressing, and meal preparation. Provided companionship and emotional support, monitoring and recording patient conditions and reporting changes to supervisors.

Patient Care Emotional Support Reporting

Customer Service Representative

Aunt Marthas

Aug 2014 - Apr 2015 (8 months)

Answered customer inquiries via phone and email in a professional manner, resolving complaints and ensuring customer satisfaction. Processed orders, returns, and payments efficiently.

Customer Service Email Communication Order Processing

Education

Degrees, certifications, and relevant coursework

HillCrest High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills in communication and critical thinking.

South Suburban College

Associate's Degree, General Studies

Pursued an Associate's Degree, focusing on core academic subjects. Acquired a broad understanding of various disciplines and enhanced problem-solving abilities.

University of Phoenix

Bachelor's Degree, Psychology

Earned a Bachelor's in Psychology, studying human behavior, cognitive processes, and research methodologies. Developed strong analytical and interpersonal skills applicable to various professional settings.