Jennifer FunezJF
Open to opportunities

Jennifer Funez

@jenniferfunez

Detail-oriented healthcare professional with 7 years of experience.

United States
Message

What I'm looking for

I am looking for a remote role that values strong organizational skills and patient care.

I am a dedicated healthcare professional with over seven years of experience in medical administrative support and patient care. My journey in healthcare began with a focus on customer service, where I developed strong communication skills and a compassionate approach to patient interactions. I have honed my expertise in appointment scheduling, EMR systems like Epic, and ensuring compliance with HIPAA regulations.

Currently, I serve as a Medical Practice Tech at OhioHealth, where I manage high volumes of patient calls and coordinate appointments to ensure seamless care delivery. My previous roles have equipped me with a comprehensive understanding of patient support, insurance verification, and administrative tasks, allowing me to contribute effectively to any healthcare team. I am now seeking a remote scheduling or administrative support position where I can leverage my organizational skills and commitment to patient care.

Experience

Work history, roles, and key accomplishments

OH
Current

Medical Practice Tech

OhioHealth

Jul 2024 - Present (1 year)

Served as the primary point of contact for patients via phone, managing high volumes of incoming and outgoing calls. Scheduled and coordinated patient appointments, procedures, and follow-up visits.

OH

Patient Support Assistant

OhioHealth

Nov 2022 - Present (2 years 8 months)

Supported direct and indirect patient care under licensed clinicians. Assisted with patient mobility, comfort, and care documentation.

HC

Personal Care Assistant

Heinzerling Community

Dec 2018 - Present (6 years 7 months)

Provided care to residents with severe developmental disabilities. Assisted with daily activities, hygiene, and documentation.

WA

Crew Member

Walgreens

May 2017 - Present (8 years 2 months)

Delivered excellent customer service in a fast-paced retail setting. Maintained store cleanliness and organized merchandise.

MC

Crew Member

McDonald's

Jul 2016 - Present (9 years)

Operated POS system, processed food orders, and maintained cleanliness. Provided fast and friendly service to customers.

Education

Degrees, certifications, and relevant coursework

SA

South-Western Career Academy

High School Diploma, Health Information Management

Completed high school education with a specialized focus on Health Information Management, gaining foundational knowledge in healthcare data and administrative practices.

Tech stack

Software and tools used professionally

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