LE
Open to opportunities

Lisa Ealy

@lisaealy

Detail-oriented Intake Coordinator with over 10 years of experience.

United States
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What I'm looking for

I am seeking a role that values organization and customer service, with opportunities for growth.

With over a decade of experience as an Intake Coordinator, I have honed my skills in managing patient information, scheduling appointments, and processing insurance claims. My role at Sleep Unlimited, Inc. has allowed me to develop a keen attention to detail and a strong understanding of regulatory compliance, ensuring that all operations adhere to Medicare and HMO/PPO guidelines.

In addition to my technical skills, I pride myself on providing exceptional customer service. I believe that a positive patient experience is crucial in the healthcare industry, and I strive to address inquiries and resolve issues efficiently. My background in front office support has equipped me with the ability to maintain smooth operations, contributing to the overall financial health of the facility.

Beyond my professional experience, I have also taken on volunteer roles, such as overseeing operations for the Covington High School baseball team's concession stand. This experience has further developed my organizational and leadership skills, as I coordinated fundraising events and managed inventory effectively.

Experience

Work history, roles, and key accomplishments

SI
Current

Intake Coordinator

Sleep Unlimited, Inc.

Feb 2014 - Present (11 years 5 months)

Managed patient intake processes, ensuring accurate and complete data collection for efficient office operations and streamlined billing. Processed insurance claims, maintained medical billing systems, and ensured compliance with Medicare, state, and HMO/PPO guidelines.

KS

Substitute Teacher

Kelly Services

Aug 2018 - Present (6 years 11 months)

Managed classroom environments, fostering safe, orderly, and engaging learning atmospheres while consistently enforcing school policies and procedures. Delivered instruction based on provided lesson plans, ensuring clear communication of concepts and providing targeted support to enhance student comprehension.

CC

Volunteer

Covington Diamond Club

May 2018 - Present (7 years 2 months)

Oversaw the setup, operations, and inventory management for the Covington High School baseball team’s concession stand. Coordinated various fundraising events to support the club's initiatives.

Education

Degrees, certifications, and relevant coursework

UM

University of Memphis

Bachelor of Science, Health Science

Completed a Bachelor of Science degree with a focus on Health Science. Gained comprehensive knowledge in health-related disciplines, preparing for roles in the healthcare sector.

SC

Southwest Tennessee Community College

Associate’s in Applied Science, Medical Office Assistant

Obtained an Associate’s in Applied Science with a minor in Medical Office Assistant. Developed essential skills for managing medical office operations, including administrative and billing procedures.

Tech stack

Software and tools used professionally

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Lisa Ealy - Intake Coordinator - Sleep Unlimited, Inc. | Himalayas