Lisa Ealy
@lisaealy
Detail-oriented Intake Coordinator with over 10 years of experience.
What I'm looking for
With over a decade of experience as an Intake Coordinator, I have honed my skills in managing patient information, scheduling appointments, and processing insurance claims. My role at Sleep Unlimited, Inc. has allowed me to develop a keen attention to detail and a strong understanding of regulatory compliance, ensuring that all operations adhere to Medicare and HMO/PPO guidelines.
In addition to my technical skills, I pride myself on providing exceptional customer service. I believe that a positive patient experience is crucial in the healthcare industry, and I strive to address inquiries and resolve issues efficiently. My background in front office support has equipped me with the ability to maintain smooth operations, contributing to the overall financial health of the facility.
Beyond my professional experience, I have also taken on volunteer roles, such as overseeing operations for the Covington High School baseball team's concession stand. This experience has further developed my organizational and leadership skills, as I coordinated fundraising events and managed inventory effectively.
Experience
Work history, roles, and key accomplishments
Intake Coordinator
Sleep Unlimited, Inc.
Feb 2014 - Present (11 years 5 months)
Managed patient intake processes, ensuring accurate and complete data collection for efficient office operations and streamlined billing. Processed insurance claims, maintained medical billing systems, and ensured compliance with Medicare, state, and HMO/PPO guidelines.
Substitute Teacher
Kelly Services
Aug 2018 - Present (6 years 11 months)
Managed classroom environments, fostering safe, orderly, and engaging learning atmospheres while consistently enforcing school policies and procedures. Delivered instruction based on provided lesson plans, ensuring clear communication of concepts and providing targeted support to enhance student comprehension.
Volunteer
Covington Diamond Club
May 2018 - Present (7 years 2 months)
Oversaw the setup, operations, and inventory management for the Covington High School baseball team’s concession stand. Coordinated various fundraising events to support the club's initiatives.
Team Member
Cleaning Systems International
May 2000 - Present (25 years 2 months)
Cultivated positive client relationships through welcoming greetings and exceptional service, addressing inquiries with professionalism and efficiency. Rapidly mastered administrative tasks, collaborated effectively with colleagues, and provided training to new team members.
Education
Degrees, certifications, and relevant coursework
University of Memphis
Bachelor of Science, Health Science
Completed a Bachelor of Science degree with a focus on Health Science. Gained comprehensive knowledge in health-related disciplines, preparing for roles in the healthcare sector.
Southwest Tennessee Community College
Associate’s in Applied Science, Medical Office Assistant
Obtained an Associate’s in Applied Science with a minor in Medical Office Assistant. Developed essential skills for managing medical office operations, including administrative and billing procedures.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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