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Jennifer Meiners

@jennifermeiners

Account Manager at JUICE sought by a digital marketing customer success leader who managed $205K+ MRR and improved client workflows.

United States

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What I'm looking for

I'm seeking an Account Manager position at JUICE, where I can use my digital marketing and customer success skills to support innovative, ROI-driven marketing solutions while maximizing client satisfaction and campaign performance.

At Kind Creative (dba Addiction Recovery), I managed a book of business exceeding $205K MRR and guided client relationships from kickoff through ongoing strategic engagement. I led recurring strategy sessions and built AI-assisted workflows that saved approximately 25 hours per month.

At Market My Market, I managed a personal book of business exceeding $100,000 MRR while overseeing a team of Account Managers. I launched biannual NPS surveys that achieved the highest response volume and a 60+ score in company history.

At MyAdvice, I helped grow the business from $5M to $17M ARR over 8 years and guided its transition to a SaaS model. I authored requirements for a proprietary Meta publishing platform serving 500+ clients, negotiated vendor contracts that reduced costs by 70%, and contributed to SaaS roadmap planning.

Experience

Work history, roles, and key accomplishments

Senior Client Success Manager & Strategist

Kind Creative (dba Addiction Recovery)

Oct 2024 - Jul 2026 (1 year 9 months)

Managed a personal book of business exceeding $205K MRR, owning the customer lifecycle from kickoff through ongoing strategic engagement. Led 25+ client strategy sessions monthly and directed onboarding strategy, including platform access and 90-day growth plans.

Customer Success Customer Retention Customer Lifecycle Management Strategic Communications Project Management AI Assisted Workflows SEO Web Development Content Strategy Reporting

Director, Account Management

Market My Market

Sep 2023 - Aug 2024 (11 months)

Ran a team of 8 Account Managers through rapid company growth, hiring and training 4 new employees and promoting 2 into expanded roles. Managed a personal book of business exceeding $100,000 MRR while overseeing team performance.

Account Management Team Leadership KPI Reporting SEO PPC Social Media Local Listings Review Management NPS Surveys Onboarding Training

Director, Digital Marketing Operations

MyAdvice

Jul 2014 - May 2023 (8 years 10 months)

Promoted 4 times in 8 years while reporting to the CEO and helping grow the business from $5M to $17M ARR. Guided the transition from a traditional agency model to a dedicated SaaS model, managing onboarding and service delivery for 60+ new sales each month.

Digital Marketing SaaS Operations Onboarding Recruitment Supervision Product Requirements vendor negotiation Cost Reduction Roadmapping Restructuring

Business Acceleration Manager, Franchise Operations

Athletic Republic HQ

Feb 2009 - Aug 2013 (4 years 6 months)

Enhanced franchise success through a seamless onboarding process for 40 new franchise operators. Established corporate brand standards and developed corporate and franchise marketing initiatives, including newsletters, websites, and social channels.

Franchise Operations Onboarding Brand Standards Marketing Initiatives Digital Marketing Training Documentation