Jake YasayJY
Open to opportunities

Jake Yasay

@jakeyasay

Eager customer service professional with a passion for learning.

Philippines
Message

What I'm looking for

I am looking for a role that allows me to grow and learn while contributing to a positive team environment.

I am a dedicated customer service professional with a strong background in various roles, including Healthcare Champion Representative and Customer Care Specialist. My experience spans several industries, allowing me to develop a versatile skill set that I bring to every task. I am committed to providing exceptional service and ensuring customer satisfaction.

Throughout my career, I have demonstrated my ability to adapt and thrive in fast-paced environments. I have worked in both seasonal and permanent positions, showcasing my flexibility and eagerness to learn. My goal is to contribute positively to the company I work for while continuing to expand my knowledge and skills in the customer service field.

Experience

Work history, roles, and key accomplishments

EV

Healthcare Champion Representative

Everise

Oct 2024 - Jan 2025 (3 months)

Provided comprehensive support to healthcare clients, addressing inquiries and resolving issues efficiently. Maintained high standards of service delivery in a fast-paced, seasonal environment.

RE

Technical Support Representative

ResultsCX

Aug 2020 - Oct 2020 (2 months)

Provided technical assistance to customers, troubleshooting hardware and software issues. Guided users through problem-solving steps to ensure optimal product functionality.

I3

Senior Restaurant Server and Bartender

Ippudo Ayala 30th

Apr 2019 - Mar 2020 (11 months)

Managed guest orders and served food and beverages in a high-volume restaurant setting. Prepared and served alcoholic and non-alcoholic drinks, ensuring customer satisfaction.

Education

Degrees, certifications, and relevant coursework

IS

Infotech College of Art and Science

Bachelor of Science, Hotel and Restaurant Management

Completed a Bachelor of Science degree focused on hotel and restaurant management. Gained knowledge in hospitality operations, food and beverage management, and customer service.

OU

Our Lady of Fatima University

Hotel and Restaurant Services, Hotel and Restaurant Services

Undertook studies in hotel and restaurant services, focusing on practical skills for the hospitality industry. Developed competencies in various aspects of hotel and restaurant operations.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Jake Yasay - Healthcare Champion Representative - Everise | Himalayas