Jade AthertonJA
Open to opportunities

Jade Atherton

@jadeatherton

Dedicated customer service professional with extensive management experience.

South Africa
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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated and professional individual with a strong track record in customer service and management. My experience spans various roles, including Office Manager, Assistant Manager, and HR Administrator, where I have honed my skills in client interaction, team leadership, and operational efficiency. I pride myself on my ability to communicate effectively and build strong relationships with colleagues and clients alike.

Throughout my career, I have consistently demonstrated my commitment to excellence by achieving high customer satisfaction ratings and maintaining compliance with industry standards. My roles have required me to manage diverse teams, oversee administrative functions, and ensure smooth operations across various departments. I am passionate about training and developing others, which has allowed me to contribute positively to team dynamics and overall company success.

Experience

Work history, roles, and key accomplishments

ES

Helpdesk Administrator

Equation Business Solutions

Jun 2015 - Present (10 years 1 month)

Managed and monitored attendance and leave, including capturing daily data and calculating accruals. Coordinated IT support calls, ensured customer satisfaction, and managed invoicing for labor charges in HANSA WORLD.

EG

HR Administrator

EBR Group

Aug 2012 - Present (12 years 11 months)

Managed HR administration, including opening and maintaining staff files, drafting appointment letters, and assisting with recruitment. Ensured HR policies aligned with legislation, managed leave records, and processed monthly salaries.

Education

Degrees, certifications, and relevant coursework

WS

Wynberg Girls High School

Matric, General Studies

Activities and societies: Assistant Youth Leader at The New Apostolic Church Sea Point, Public Speaking (advanced), Leadership (intermediate), Conflict Resolution (intermediate)

Completed secondary education with a focus on English, Afrikaans, Maths, Visual Arts, Computer Applications Technology, Consumer Studies, and Life Orientation. Developed public speaking, leadership, and conflict resolution skills.

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