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STCustomer support executive with experience in e-commerce solutions.
Experience
ALCustomer Service Associate
Amazon Development Centre India Pvt. Ltd.
Jun 2023 - Present (2 years 5 months)
Customer Support Executive
Pragati Tech Services
Feb 2022 - Present (3 years 9 months)
I am an empathy-first customer support representative delivering multichannel excellence.
Experience
Customer Support Representative
Hartleys Supermarket and Stores
Jan 2023 - Jan 2025 (2 years)
Customer Support Representative
Hubmart Stores
Jan 2022 - Dec 2022 (11 months)
Customer support specialist excelling in SaaS, payments, and onboarding.
Experience
SaaS Product Support & Client Operations
Cotality
Mar 2025 - Present (8 months)
Customer Support Associate
Amazon
May 2024 - Nov 2024 (6 months)
Virtual Customer Support (Risk & Concessions)
Amazon
May 2023 - Sep 2023 (4 months)
KSCustomer service professional delivering exceptional remote support via chat, calls, and email.
Experience
Live Chat Support Agent
Naija Marketplace
Sep 2024 - Feb 2025 (5 months)
Customer Support Specialist
Outsource Global Technologies
May 2023 - Jul 2024 (1 year 2 months)
SHRemote Technical Support Specialist with 15+ years in SaaS troubleshooting and customer onboarding.
Experience
Founder & Digital Product Creator
Saramatic
Jul 2024 - Present (1 year 4 months)
Founder & Content Creator
Lady Lenore
Jan 2025 - Apr 2025 (3 months)
BSFullStack Web Development Student
Customer support specialist with 2.5+ years delivering high-CSAT chat support for telecom and fintech.
Experience
Support Specialist
Revolut India Technology Pvt Ltd
Apr 2024 - Present (1 year 7 months)
Senior Executive Customer Support
Tech Mahindra
Jan 2023 - Apr 2024 (1 year 3 months)
Front Office Executive
Radisson Mumbai Goregaon
FFExperienced Customer Service Professional with a focus on e-commerce.
Experience
Customer Service Representative
NTT Data
Jul 2022 - Dec 2024 (2 years 5 months)
Customer Support Specialist
Partner Hero
Aug 2019 - Jul 2022 (2 years 11 months)
Technical Support Specialist
Strikingly
Feb 2016 - Aug 2019 (3 years 6 months)
MVSeasoned customer support and sales operations manager with 7+ years experience.
Experience
Customer Support Manager
RocketPay
Jul 2023 - Present (2 years 4 months)
Team Leader - CS & Sales Operations
Vahak
Apr 2022 - Jun 2023 (1 year 2 months)
Process Specialist
Cognizant
LVRemote chat support specialist delivering empathetic, fast, first-contact resolutions.
Experience
Chat Support Agent
Instituto Farol na Quebrada
Jan 2023 - Dec 2025 (2 years 11 months)
Community Support Volunteer
Projects and Volunteering
Jan 2020 - Dec 2025 (5 years 11 months)
RCExperienced Customer Support Specialist dedicated to enhancing user experiences.
Experience
Customer Support Specialist
Simple AM APPS PVT LTD
Dec 2023 - Present (1 year 11 months)
Community Manager
Fractal ID
Dec 2021 - Nov 2023 (1 year 11 months)
Senior Non Voice Executive
Gozocabs
SAEmpathetic customer service professional delivering efficient, tech-driven support across channels.
Experience
Virtual Assistant
Freelance
Jun 2024 - Present (1 year 5 months)
Administrative Virtual Assistant
SK Ventures
Jan 2020 - May 2024 (4 years 4 months)
SUSenior Software Engineer specializing in frontend development and optimization.
Experience
Senior Software Engineer - Frontend
Zaggle
Oct 2023 - Present (2 years 1 month)
Senior Software Engineer - Frontend
Freshworks
Oct 2023 - Oct 2023 (0 months)
Software Engineer - Frontend
Freshworks
May 2022 - Oct 2023 (1 year 5 months)
Operations and customer support professional driving process improvements and exceptional customer experiences.
Experience
Customer Support Agent
FairPlay Management (DMCC)
Apr 2022 - Present (3 years 7 months)
Customer Service Executive
Customer First Services
Oct 2018 - Mar 2021 (2 years 5 months)
Telesales Executive
Basan Equities
Feb 2018 - Sep 2018 (7 months)
Enthusiastic customer service professional with strong communication skills.
Experience
Customer Service Representative
Transcom
Jan 2022 - Present (3 years 10 months)
Retail Associate
Food Basics
Aug 2024 - Jul 2025 (11 months)
Retail Associate
Tim Hortons
Jun 2020 - Dec 2021 (1 year 6 months)
Dedicated Live Chat Support Specialist with a customer-first mindset.
Experience
Customer Support Representative
Boda Tech Solutions
Aug 2024 - Feb 2025 (6 months)
Live Chat Support Specialist
Amazon
Mar 2023 - Sep 2023 (6 months)
I am a Customer Success and Operations specialist improving retention and first-contact resolution in financial services.
Experience
Senior Customer Success Associate
EarnKaro
Apr 2024 - Present (1 year 7 months)
Senior Service Consultant
Policybazaar.com
Mar 2021 - Mar 2024 (3 years)
BTSenior Product Designer specializing in AI-driven SaaS workflows that drive measurable business outcomes.
Experience
LESenior Product Designer
LegalZoom
Nov 2023 - Present (2 years)
Lead Product Designer
Threado
Jun 2022 - Oct 2023 (1 year 4 months)
FRLead Product Designer
Freshworks
Customer service professional driving high satisfaction through efficient, empathetic support.
Experience
Customer Service Agent
Fairmoney Microfinance Bank
Jul 2025 - Present (4 months)
Senior Teacher
God's Favour Group of Schools
Jul 2024 - Jun 2025 (11 months)
Customer Care Representative
Product Owner with expertise in travel tech and user experience.
Experience
Product Owner
Clarity Travel Tech Solutions
Jun 2024 - Present (1 year 5 months)
Program Manager
Pickyourtrail
May 2019 - Present (6 years 6 months)
Customer Support Specialist with a proven track record in service excellence.
Experience
Customer Support Agent and Key Account Executive
Heroshe Logistic Limited
Mar 2021 - Present (4 years 8 months)
Team Lead, Customer Service
House of Tara International
Jan 2018 - Present (7 years 10 months)
Customer Care Advisor
Concentrix
Nov 2022 - May 2023 (6 months)
BloomTech (Lambda School)
Mar 2020 - May 2021 (1 year 2 months)
COSeasonal Customer Support
Collage.com
Oct 2019 - Jan 2020 (3 months)
Jan 2020 - Dec 2020 (11 months)
Front Office Associate
Fortune In Exotica Hotel
Sep 2019 - Dec 2019 (3 months)
Fraud Client Service Representative
Concentrix
Apr 2012 - Jan 2016 (3 years 9 months)
Customer Service Advisor
Darling Associate - UK
Jul 2008 - Mar 2012 (3 years 8 months)
Nov 2016 - Mar 2022 (5 years 4 months)
Jan 2019 - Feb 2022 (3 years 1 month)
Software Engineer
Raja Software Labs
Jul 2021 - Apr 2022 (9 months)
Systems Engineer
Infosys Ltd
Dec 2020 - Jul 2021 (7 months)
Sales Administrator
Aditya Birla Money Ltd
May 2014 - Jan 2018 (3 years 8 months)
Customer Support Officer
Karvy Stock Broking Ltd
Oct 2010 - Mar 2014 (3 years 5 months)
Feb 2017 - Jun 2022 (5 years 4 months)
Senior UI UX Designer
Contus
Oct 2014 - Jan 2017 (2 years 3 months)
Herbassure
Jan 2022 - Mar 2024 (2 years 2 months)
Customer Service Associate
House of Tara International
Sep 2014 - Present (11 years 2 months)
