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Ikechukwu OnyeugoIO
Looking for a job

Ikechukwu Onyeugo

@ikechukwuonyeugo

I grow sales and retention through customer service, CRM, and data insights.

Nigeria
Message

What I'm looking for

I'm looking for a role where I can grow sales, strengthen customer retention, use CRM and data insights to improve decisions, and contribute to business development.

At Tizeti Network Limited, I promote internet service products, manage customer inquiries, and follow up with prospects through calls and email.

I make 20–50 outbound calls daily and build customer rapport that contributed to a 70% increase in sales through referrals.

I document customer interactions in CRM systems and use effective communication and support to improve customer retention by 75%.

I build Power BI dashboards to monitor sales KPIs and automate reporting with Excel and SQL, reducing reporting time by 40%.

Experience

Work history, roles, and key accomplishments

TL
Current

Sales Personnel

Tizeti Network Limited

Jan 2024 - Present (2 years 9 months)

Promoted internet service products to grow customer base and maximize sales. Handled inquiries and follow-ups via mail and calls, made 20-50 outbound calls daily, and built strong rapport with customers, resulting in a 70% increase in sales through referrals.

Education

Degrees, certifications, and relevant coursework

University of Benin logoUB

University of Benin

Bachelor of Science in Education, Library and Information Science

Grade: Second Class Upper

Earned a Bachelor of Science in Education in Library and Information Science with Second Class Upper honors.

Tech stack

Software and tools used professionally

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