Open to opportunities

Philip Onuoha

@philiponuoha

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Entry-level data analyst with sales and client-relations experience and strong Excel skills.

Nigeria

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What I'm looking for

I am seeking entry-level customer service, data entry and virtual assistance roles where I can apply Excel, SQL, administrative, customer support and visualization skills to solve business problems, grow analytically, and contribute to a collaborative, customer-focused team.

I am a highly motivated, curious and detail-oriented professional with hands-on experience in sales, customer relations and foundational skills in data analysis seeking an entry-level role in Data Analysis and Data Entry.

At Stanvista Technologies & Consulting Limited I developed and maintained client relationships, contributing to a 25% increase in client retention and a 30% reduction in support queries through improved onboarding and feedback systems.

I use Excel to analyze ticket and travel resolution trends, present findings to management, and maintain knowledge-base documentation; I also have practical laboratory research experience from my bachelor's thesis on concrete properties using quarry dust.

I bring strong communication, presentation, problem-solving, CRM and data-visualization skills, and I am eager to apply data and technology to solve business problems, drive process improvements, and support digital initiatives.

Experience

Work history, roles, and key accomplishments

Current

Client Relations Coordinator

Current

Stanvista Technologies & Consulting Limited

Jan 2023 - Present (2 years 9 months)

Developed and maintained client relationships that increased client retention by 25% and implemented onboarding and feedback processes that reduced support queries by 30%.

Client Relationship Management Onboarding Excel Data Analysis Reporting

Mathematics Instructor

National Youth Service Corps

Jan 2022 - Jan 2023 (1 year)

Developed engaging mathematics lessons and assessments that improved student understanding and classroom performance, and organized after-school tutoring to raise class averages.

Lesson planning Assessment Design Classroom Management Tutoring Assessments Presentation Communication

Civil Engineering Intern

Goldmark Construction Services Ltd.

Jan 2021 - Jan 2022 (1 year)

Contributed to design and construction of a two-story shopping mall, supervised site activities, maintained inventory records, and reported progress to engineers to support timely delivery and quality control.

Site Supervision Inventory Management Quality Control Project Coordination Documentation

Retail Sales Executive

Allianz Nigeria

Jan 2021 - Dec 2021 (11 months)

Prospected and acquired clients through cold calling and field work, marketed insurance solutions, and achieved a 30% increase in monthly sales through targeted promotions.

Sales Prospecting Cold Calling Client Acquisition Insurance Sales Relationship Building

Education

Degrees, certifications, and relevant coursework

Federal University of Technology, Owerri

Bachelor of Engineering, Civil Engineering (Water Resources Engineering)

2016 - 2021

Activities and societies: Thesis research on concrete properties; industrial training on structural design and construction of a two-storey shopping mall; internships with Goldmark Construction Services Ltd.

Completed a Bachelor of Engineering in Civil Engineering with a focus on water resources, including a thesis investigating effects of superplasticizers on concrete made with quarry dust as fine aggregates.