Peter Mutuku

Executed high-volume data entry and annotation tasks for international clients, maintaining high accuracy and adherence to project guidelines. Managed administrative tasks using Microsoft Word and Excel, and performed quality checks to ensure data integrity.

Maintained accurate records of IT assets and inventory, ensuring all hardware and software data were logged correctly. Provided technical support and training on Microsoft Office Suite, and generated reports on IT usage and issues for management review.

Managed document management systems, operating printers and scanners to digitize and organize physical records. Assisted clients with administrative tasks, including data entry and formatting documents in Microsoft Word and Excel.

Produced monthly reports on security issues and asset tracking, ensuring data accuracy and timely submission. Maintained protection of company assets and information, adhering to strict confidentiality and data protection policies.

Acted as the first point of contact for customer data, assisting with PIN applications and amendments with high accuracy. Handled complaints and maintained detailed records of customer interactions as per the Complaints Management Framework.

Completed a Diploma in Information Technology from Alison from 2022 to 2024.

Completed an Advanced Diploma in Data Science (R/Python) from Alison from 2022 to 2024.

Earned a Certificate in Cybersecurity from Alison in 2021.

Earned a Bachelor of Arts in Criminology, Criminal Justice and Public Safety from Karatina University from 2016 to 2021.

Earned a Certificate in Computer Packages from Mulala Computer College in 2016.