Kelvin Wanderi
@kelvinwanderi
Service-focused ICT technician dedicated to improving organizational services.
KenyaWhat I'm looking for
I am a dedicated ICT technician with a strong focus on enhancing organizational services to meet individual customer needs. My experience spans various roles, including data entry, IT support, and customer service, where I have consistently demonstrated my problem-solving abilities and attention to detail.
Throughout my career, I have successfully managed multiple tasks while meeting performance targets. My technical skills include networking, data entry, and customer service, which I have honed through my education and practical experiences. I am passionate about leveraging technology to improve efficiency and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Data Clerk
Savannah Data Solutions Co.
Apr 2022 - Present (3 years 3 months)
Responsible for data entry on a web-based system and providing virtual assistance via Skype, ensuring accurate and timely data management.
Clerk
Samwest Distributors Ltd
Aug 2023 - Jul 2024 (11 months)
Assisted in confirming deliveries, managing delivery paperwork, and ensuring customer satisfaction by verifying orders and issuing credit notes for discrepancies.
IT Technician
Dedan Kimathi Foundation
Apr 2023 - Jul 2023 (3 months)
Managed computer systems, provided customer service, and performed data entry while assisting in network management and troubleshooting.
Industrial Attachment
Machakos County Assembly
Jun 2022 - Aug 2022 (2 months)
Provided technical support, assisted in network configuration, and managed the assembly website while performing data recovery tasks.
Assistant Accountant
Eden Springs Water Co.
Jun 2020 - Jun 2020 (0 months)
Conducted stock taking, updated ledgers, and reported on sales and cash collections to the senior accountant.
Enumerator
Kenya National Bureau of Statistics
Sep 2019 - Oct 2019 (1 month)
Conducted enumeration by identifying areas, ensuring data collection materials were available, and maintaining data confidentiality.
Associate
Digital Divide Data Co.
Jan 2019 - Oct 2019 (9 months)
Performed data entry, online research, and quality analysis of data, while undergoing project-specific training.
Education
Degrees, certifications, and relevant coursework
SUScott Christian University
Bachelor of Science, Information Communication Technology
2019 - 2022
Studied Information Communication Technology, focusing on the integration of technology in communication systems and the development of software solutions.
Mpeketoni Boys’ High School
Kenya Certificate of Secondary Education, Secondary Education
2013 - 2016
Completed the Kenya Certificate of Secondary Education (KCSE), acquiring foundational knowledge in various subjects, preparing for higher education.
Highlands Junior Academy
Kenya Certificate of Primary Education, Primary Education
2004 - 2008
Achieved the Kenya Certificate of Primary Education (KCPE), laying the groundwork for future academic pursuits.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
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