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Harsha Vardhana

@harshavardhana

An accomplished expert in product, business strategy & operations with 13+ years of experience including extensive team management experience

India

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What I'm looking for

I’m looking for a Senior Product Manager / Director role with end-to-end ownership of product strategy, roadmap, execution and outcomes. I’m especially interested in AI/GenAI and enterprise SaaS, where I can drive adoption, revenue, retention and customer value while leading cross-functional teams

Product & AI leader with 13+ years of experience building, scaling, and commercializing enterprise products across AI/GenAI, SaaS, fintech, e-commerce, and digital platforms. I combine product strategy, customer insight, business ownership, GTM, and execution to turn complex problems into products that drive measurable revenue, adoption, and customer value.

Most recently, I led the vision, roadmap, and end-to-end delivery of enterprise AI solutions, including a GenAI-powered contract intelligence platform generating $1M+ in revenue, a Media Mix Modelling solution driving $200K+ expansion, and an AI-powered customer attribution solution that helped enable a $3M enterprise contract. I have led cross-functional teams of 20+ across product, engineering, data, delivery, and business functions.

At Sprinklr, I managed a $22M ARR portfolio across 58 enterprise clients, improved product consumption from below 50% to nearly 80%, influenced $1M+ expansion, protected $1M+ in potential churn, and led a team of 11 product specialists. I also drove product release operations across 1,000+ customers, contributing to a 9% improvement in product adoption.

I excel at the intersection of customer problems, technology, business strategy, and execution—building products, teams, and operating models that scale.

Experience

Work history, roles, and key accomplishments

Products Delivery Lead

Mathco

Aug 2025 - Jun 2026 (10 months)

Owned product vision, roadmap and end-to-end delivery of enterprise AI/GenAI solutions, leading 20+ member cross-functional teams. Delivered GenAI and AI products generating $1M+ revenue, $200K+ expansion and enabling a $3M enterprise deal, while driving stakeholder alignment, customer outcomes and P&L performance.

Project Management Delivery leadership AI AI Agents Product Management GenAI Operations

Associate Director Product Success

Sprinklr

Jul 2020 - Aug 2025 (5 years 1 month)

Led product success strategy for a $22M ARR portfolio across 58 enterprise clients, driving adoption, retention, expansion and customer value. Improved consumption from <50% to ~80%, influenced $1M+ expansion, protected $1M+ churn, led 11 specialists and scaled product adoption across 1,000+ customers.

Product Management Customer Success Business Strategy Team Leadership Solutions Consulting Project Management Account Management Stakeholder Management Social Media

Sr. Mgr. - Expansion & strategy

ToneTag

Feb 2018 - Jun 2020 (2 years 4 months)

Led product strategy, new product development and market expansion across MENA & APAC. Built first-of-their-kind digital payment, ticketing, logistics, advertising and banking solutions; shaped GTM, business cases and commercial models; owned expansion P&L and created a new business model contributing 70%+ of category revenue.

Product Development Business Strategy Competitive Intelligence Digital Project Management Account Management Revenue Technical Documentation Product Management Product Strategy Product Launch

Business Manager- New Initiatives

Storeking

Nov 2016 - Dec 2017 (1 year 1 month)

Led product strategy and new business initiatives for an omni-channel commerce network spanning 45,000+ retailers. Conceptualized and launched loyalty, retail and after-sales programs, including 200+ exclusive brand stores delivering 88% MoM sales growth, while driving growth strategy, process design and operational scale.

Product Management Sales Growth Operations Channel Management Market Analysis Partnerships Process Improvement Training and Development

Founder & Director

Chillizens.com

Jun 2015 - Nov 2016 (1 year 5 months)

Co-founded and built India’s first curated omni-channel marketplace for condiments and accompaniments. Owned product and business strategy from ideation through launch, including team formation, incorporation, seller acquisition and marketplace development, scaling the portfolio to 50+ brands and 1,500 SKUs across B2C and B2B.

Market Development Marketing Strategy B2B Sales Product Development Vendor Management

Asst. Mgr-Channel Marketing Group

Havells India Ltd

May 2014 - Jun 2015 (1 year 1 month)

Led marketing for Andhra Pradesh across 17 product categories, owning state-level planning, budgets, channel activation and product launches. Managed ~$200K budgets, activated 300+ stores, set up 75+ exclusive brand outlets and executed 30+ dealer, retailer, builder and influencer events.

Marketing Management Budgeting Sales Strategy Activation Event Management Vendor Management Marketing

Systems Engineer

Infosys Technologies

Dec 2010 - Jun 2012 (1 year 6 months)

Worked in the Enterprise Management layer supporting a major telecom client, providing Level 3/4 application support and maintenance. Managed client requests, resolved production issues, conducted training and awareness sessions, and mentored three Systems Engineers.

Teamwork Technical Support Systems Engineering Client Management Problem Solving Documentation Mentorship Training and Development Telecommunications

Education

Degrees, certifications, and relevant coursework

K.J. Somaiya Institute of Management Studies & Research

PGDM (MBA), Business Management

2012 - 2014

Grade: 2.92/4

Activities and societies: Member of ALCOM, the official alumni committee. Worked on a research paper on 'Showrooming' and its implications for online retailers.

Completed a Post Graduate Diploma in Management with a focus on business strategy and marketing. Achieved a CGPA of 2.92 out of 4. Developed skills in product management and business development.