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Harsha Vardhana

@harshavardhana

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Accomplished expert in product and business strategy with 11+ years experience.

India

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What I'm looking for

I am looking for a role that allows me to leverage my skills in business strategy, new initiatives, product management, marketing, business development, project management, solutions consulting & social media analytics (social listening) in a dynamic environment, fostering innovation & driving business growth.

I am an accomplished expert in product and business strategy with over 11 years of experience across various sectors including enterprise SAAS, e-commerce, FMCD, and FMCG. My career has been marked by a strong focus on team management and leadership, where I have successfully driven product success and customer satisfaction through strategic insights and deep product expertise.

In my most recent role as Associate Director at Sprinklr, I managed a portfolio of global strategic accounts valued at $33M, achieving significant improvements in product consumption and retention rates. I was recognized as the 'Best Product Specialist' and inducted into the 'Hall of Fame' for my contributions. My experience also includes founding a multi-channel marketplace, Chillizens.com, where I led the company from ideation to launch, establishing a strong brand presence in the market.

Experience

Work history, roles, and key accomplishments

Associate Director

Sprinklr

Jan 2018 - Apr 2019 (1 year 3 months)

Led product success initiatives in an enterprise SAAS environment, managing a portfolio of global accounts worth $33M. Improved product consumption and retention rates while leading a team of product specialists. Recognized for outstanding contributions to product management and customer success.

Product Management Customer Success Business Strategy Team Leadership Solutions Consulting Project Management Account Management Stakeholder Management

Systems Engineer

Infosys Technologies

Oct 2017 - Nov 2017 (1 month)

Provided Level-3/4 support in a telecom environment, mentoring junior engineers and handling client requests. Conducted training sessions to enhance team capabilities.

Technical Support Systems Engineering Client Management Mentoring Training Development Telecom Problem Solving Team Collaboration Documentation

Assistant Manager

Havells India Ltd

Sep 2017 - Oct 2017 (1 month)

Led marketing efforts across multiple product categories in Andhra Pradesh, managing budgets and executing promotional strategies. Developed effective sales collateral and activated partner networks to enhance brand visibility.

Marketing Management Budgeting Sales Strategy Activation Event Management Vendor Management Marketing Team Leadership

Founder & Director

Chillizens.com

Aug 2017 - Sep 2017 (1 month)

Founded India's first curated multi-channel marketplace for food condiments, overseeing all aspects from ideation to launch. Focused on marketing and product development, successfully acquiring numerous B2B clients.

Market Development Marketing Strategy B2B Sales Product Development Team Management Vendor Management

Business Manager

Storeking

Jul 2017 - Aug 2017 (1 month)

Managed new initiatives in the omni-channel e-commerce space, driving significant sales growth through strategic partnerships and operational improvements. Developed loyalty programs and optimized sales processes across a vast retailer network.

Product Management Sales Growth Operations Channel Management Training Development Market Analysis Partnerships Process Improvement

Senior Manager

ToneTag

Jan 2017 - Jul 2017 (6 months)

Oversaw global expansion and strategy, focusing on product management and competitive intelligence. Developed innovative offline digital products and contributed significantly to annual revenue growth through strategic business initiatives.

Product Development Business Strategy Competitive Intelligence Digital Project Management Account Management Revenue Technical Documentation

Education

Degrees, certifications, and relevant coursework

K.J. Somaiya Institute of Management Studies & Research

PGDM (MBA), Business Management

2012 - 2014

Grade: 2.92/4

Activities and societies: Member of ALCOM, the official alumni committee. Worked on a research paper on 'Showrooming' and its implications for online retailers.

Completed a Post Graduate Diploma in Management with a focus on business strategy and marketing. Achieved a CGPA of 2.92 out of 4. Developed skills in product management and business development.