I’m looking for a role where I can use my experience in sales and CRM, grow into RevOps, and keep building my skills in data, SQL, and BI. I want to take ownership, prove myself, and grow with the company.
Harleen Seera
@harleenseera
Revenue Operations Analyst | GTM Growth Analyst | Salesforce & Pipeline Analytics
What I'm looking for
Revenue Operations and GTM analyst with 3+ years of experience across CRM operations, pipeline management, funnel analytics, forecasting, and data quality in B2B and SaaS environments. MBA in Finance & Marketing. Hands-on with Salesforce reporting and dashboards, using funnel and account-health analysis to improve win rate, CRM accuracy, and retention. Currently building SQL and BI skills.
Experience
Work history, roles, and key accomplishments
Account Growth Consultant
Revvlocity
Jul 2025 - Jun 2026 (11 months)
Increased outbound win rate from 18% to 24% across 45 B2B accounts through lead scoring and segmentation. Improved revenue forecast accuracy to within 10% using pipeline velocity and deal-aging analysis. Saved 6 hours/week by building Salesforce dashboards for key pipeline metrics. Generated $400K in pipeline through 5 strategic partnerships and cross-functional GTM planning.
Customer Success Executive
TaskUs
Nov 2024 - Jun 2025 (7 months)
Handled end-to-end B2C acquisition and client lifecycles for US accounts through email, chat, and cold outreach. Analyzed communication logs and engagement drop-offs to refine workflows and drive improvements in conversions, cross-sells, and upsells.
Customer Relationship Executive
Teleperformance Pvt. Ltd.
Nov 2022 - Mar 2024 (1 year 4 months)
Connected customer insights with product health by evaluating usage patterns and recommending upgrades. Maintained CRM data hygiene and monitored account health, churn risk, and user satisfaction to reduce operational risks across active accounts.
Business Development Executive
Learning Routes Pvt. Ltd.
Jun 2022 - Aug 2022 (2 months)
Built structured outreach processes to generate and qualify inbound leads and support early-stage sales funnel operations. Partnered with marketing to track lead conversion metrics, optimize partner channel performance, and apply KPIs to improve results.
Sales Associate Intern
Bajaj Finance
Jun 2021 - Jul 2021 (1 month)
Supported new customer onboarding and general sales operations, gaining hands-on experience in core revenue processes. Assisted with day-to-day sales activities to help move leads through early stages of the customer journey.
Education
Degrees, certifications, and relevant coursework
DAV University
Master of Business Administration, Finance and Marketing
2020 - 2022
Grade: 8.0
Activities and societies: International business, Business Analytics, Portfolio management
Completed a MBA in Finance and Marketing at DAV University from 2020 to 2022.
Panjab University
Bachelor of Commerce, Commerce
2017 - 2020
Grade: 7.8
Activities and societies: Student committee leader and Class representative
Studied at Panjab University from 2017 to 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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