Harika Reddy

As a dedicated Customer Success Advocate, I thrive on ensuring client satisfaction and driving growth. With a proven track record of managing a diverse portfolio of client accounts, I excel in aligning client goals with tailored marketing strategies. My experience includes developing and executing over 20 marketing campaigns annually, achieving a remarkable 95% on-time delivery rate.

In my previous role at Addtocart, I successfully monitored and optimized campaigns, resulting in an impressive 30% increase in ROI across client accounts. My commitment to enhancing the customer journey has led to significant upselling opportunities, contributing to a 15% revenue increase for the agency. I take pride in my ability to maintain high customer satisfaction rates, having resolved over 500 customer complaints while exceeding targets by 25%.