Sanjeev Nandan

I am a dedicated Customer Success Manager with a proven track record in building and maintaining successful relationships with clients. My experience spans over several years, during which I have consistently increased customer satisfaction and revenue through effective cross-selling and upselling strategies. I thrive on identifying and resolving issues proactively, ensuring that clients receive the utmost value from our services.

At ExtraaEdge Pvt. Ltd., I served as a trusted point of contact for enterprise customers, achieving a remarkable 30% increase in revenue through strategic relationship management. My leadership skills have enabled me to manage high-performing teams effectively, driving customer success initiatives that resulted in a 20% increase in customer satisfaction. I am passionate about technology and continuously seek ways to improve processes and enhance client experiences.

Throughout my career, I have maintained a strong focus on customer retention, achieving a 95% retention rate in my previous roles. I believe in the power of collaboration and have worked closely with cross-functional teams to deliver tailored solutions that meet client needs. My goal is to empower clients by providing data-driven insights and best practices, ensuring they maximize the potential of our products and services.