Hadi Malik

I am a customer-oriented professional with a passion for providing exceptional service. My experience as a Customer Sales Representative at Alpha Solutions BPO honed my verbal and written communication skills, allowing me to effectively engage with customers regarding their insurance plans. My dedication to customer satisfaction led to my promotion as a Team Leader, where I motivated my team to achieve their best.

In my role as a Customer Support Executive at Tribe Consulting, I managed point-of-sale operations for various food chain restaurants, ensuring that customer inquiries were handled professionally and efficiently. My commitment to excellence was recognized when I received the Agent of the Month award. I thrive in fast-paced environments and enjoy tackling new projects and campaigns that enhance customer experiences.