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@muhammadsubhan5
Customer support professional improving satisfaction through effective communication.
I am an experienced and results-driven customer support professional with a strong track record in client handling, active listening, and problem resolution. I have delivered measurable improvements in customer satisfaction and operational response times through focused service protocols.
My background includes developing customer service guides and training materials, coordinating cross-functional teams, and implementing process improvements that increased satisfaction by 25% and improved response time by 30%. I have hands-on experience handling orders, inquiries, and complaint resolution in fast-paced service environments.
I bring strong teamwork, leadership, time management, and communication skills, and I am seeking a challenging role in a call center or customer support environment where I can contribute to enhanced customer satisfaction and business goals.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

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Work history, roles, and key accomplishments
CoreX International
Jan 2023 - Jan 2025 (2 years)
Delivered customer support solutions that increased customer satisfaction by 25% and implemented service protocols that improved response time by 30%. Developed support guides and training materials to ensure consistent service quality.
Printing Press
Jan 2022 - Jan 2023 (1 year)
Handled customer orders and inquiries, achieving a 95% satisfaction rate and reducing repeat issues through efficient complaint resolution and coordination with production teams.
Broadway Pizza
Jan 2021 - Jan 2022 (1 year)
Provided phone and in-person customer service, improving service recovery by 30% and increasing repeat orders through effective complaint handling and cross-team coordination.
Degrees, certifications, and relevant coursework
FSc (Pre-Engineering/Computer Science), Computer Science
2023 - 2025
Completed FSc in Computer Science at Bahria College Karsaz between 2023 and 2025.
Matriculation, Pre-Medical
2021 - 2023
Completed Matriculation in Pre-Medical at Bahria College Hanif from 2021 to 2023.
Software and tools used professionally
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