Open to opportunities

Shahzar Shahzad

@shahzarshahzad

Message

Motivated professional with diverse experience in customer service and sales.

Pakistan

Message

What I'm looking for

I am looking for a role in a dynamic organization that values growth and efficiency, where I can utilize my diverse skill set.

I am a motivated and hardworking professional with a diverse background in customer service, sales, and remote virtual assistance. My experience spans both local and international platforms, allowing me to adapt to various roles and work environments effectively. I am currently providing remote support for telecom networks, where I troubleshoot issues and assist with account and plan management.

In my previous roles, I managed virtual administrative tasks and coordinated customer service efforts for a remote restaurant chain. Additionally, I owned a retail store where I oversaw all aspects of operations, including inventory management and vendor communication. My ability to communicate effectively and solve problems has been key to my success in these positions.

I am eager to leverage my skills and experience in a dynamic organization where I can contribute to growth and efficiency. I am committed to delivering high-quality support and fostering positive relationships with customers and colleagues alike.

Experience

Work history, roles, and key accomplishments

Current

Telecom Network Support

Current

Boost Mobile, Cricket Wireless, Total Wireless

Provided remote support across multiple networks. Troubleshooted issues and assisted with account and plan management.

Troubleshooting Account Management Customer Service Remote Assistance

Virtual Assistant

Popeyes Louisiana Kitchen

Managed virtual administrative tasks, schedule coordination, and email communication. Supported the team with various remote assistance duties.

Virtual Assistance Administrative Support Scheduling Email Communication Remote Work

Salesperson

AG Family Store

Assisted customers with product selection and maintained sales floor organization. Contributed to a positive shopping experience for customers.

Sales Customer Service Retail Operations Product Knowledge Merchandising

Store Owner

Crockery Store

Managed all aspects of retail operations including inventory, customer service, and vendor communication. Oversaw daily store functions and ensured customer satisfaction.

retail management Inventory Management Customer Service Sales

Office Assistant

Imran Electronics

Handled office documentation and provided clerical support to staff. Assisted with various administrative tasks to ensure smooth office operations.

Office Administration Clerical Support Documentation Data Entry Office Management

Office Assistant

Codex

Supported software development team with administrative tasks. Assisted in organizing project documentation and team communications.

Administrative Support Software Development Documentation Team Collaboration

Education

Degrees, certifications, and relevant coursework

Debs Schooling System

Intermediate, General Studies

Completed intermediate education at Debs Schooling System, focusing on foundational academic subjects. Developed essential study habits and a broad understanding of various disciplines.