Phiwokuhle Hadebe

I am a detail-oriented and proactive professional with a strong background in customer support and back-office administration. My experience as a Customer Service Representative at CCISA has equipped me with the skills to assist customers effectively, ensuring they understand the company's products and services. I pride myself on my ability to respond promptly to customer queries and resolve complaints efficiently, maintaining high levels of customer satisfaction even in fast-paced environments.

In my role as a Back Office Administrator, I further honed my skills in data management and administrative support. I managed filing systems, handled email correspondence, and prepared reports to ensure smooth daily operations. My commitment to accuracy is reflected in my data entry work, where I achieved a 99% accuracy rate, enhancing the reliability of reporting. I thrive in collaborative settings and am dedicated to supporting my team in achieving organizational goals.