George  JoleGJ
Open to opportunities

George Jole

@georgejole

Professional contact centre agent with a passion for customer care.

Kenya

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a dedicated contact centre agent with experience in leading customer care organizations and BPOs in Kenya. My commitment to excellence drives me to deliver the best service possible, ensuring customer satisfaction and contributing to the success of the organizations I work with.

Throughout my career, I have taken on various roles, including brand ambassador and associate at Samasource, where I honed my skills in transcription, data training, and natural language processing. I have also developed a strong foundation in web development, having completed a diploma in front-end web development and various projects that showcase my technical abilities.

Experience

Work history, roles, and key accomplishments

AM

Brand Ambassador

Agency i.c marketing

Feb 2023 - Mar 2023 (1 month)

Responsible for driving sales of company products, managing stock, and gathering customer feedback to enhance product offerings.

Education

Degrees, certifications, and relevant coursework

AB

AJIRA BPO

Certification, Customer Care

2024 -

Activities and societies: Developed skills in contact center operations and customer service.

Completed a skills training program focused on customer care, self-management, and communication skills.

Nairobi Institute of Technology logoNT

Nairobi Institute of Technology

Diploma, Web Development

2020 - 2022

Activities and societies: Participated in various projects including web development fundamentals and received certifications in HTML, CSS, and JavaScript.

Completed a diploma in front end web development, focusing on skills such as HTML, CSS, JavaScript, and responsive design.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
George Jole - Brand Ambassador - Agency i.c marketing | Himalayas