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Gavin Stone

@gavinstone

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Results-driven operations manager with extensive experience in strategic management.

United Kingdom

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What I'm looking for

I am looking for a role that challenges me and allows for professional growth in a collaborative environment.

I am a results-driven professional with extensive experience in operations management, sales, and strategic negotiations across various industries, including real estate and manufacturing. My career spans over two decades, during which I have honed my skills in developing and implementing operational systems that enhance productivity and customer satisfaction.

In my most recent role as Operations Manager at Converge Limited, I successfully developed and monitored key operational metrics, ensuring efficient task completion and fostering strong relationships with department heads and external partners. My ability to devise strategies for enterprise-wide growth and process improvements has consistently led to increased operational efficiency and reduced costs.

Throughout my career, I have demonstrated a commitment to excellence and a passion for driving results. I thrive in dynamic environments where I can leverage my problem-solving skills and strategic planning abilities to achieve organizational goals. I am eager to bring my expertise to a forward-thinking company that values innovation and operational excellence.

Experience

Work history, roles, and key accomplishments

Operations Manager

Converge Limited

Oct 2017 - May 2024 (6 years 7 months)

Developed, implemented, and monitored day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives. Drew on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.

Operational Management Strategic Planning Process Improvement Vendor Management Budgeting Project Management Data Analysis Team Leadership Stakeholder Management

Operational Manager

Global Top Group Developer

Oct 2022 - Apr 2024 (1 year 6 months)

Developed and maintained relationships with over 900 agencies across Thailand to facilitate sales and rentals of real estate projects. Created and updated marketing materials and price lists, and managed CRM data to track agency performance and categorise potential.

Relationship Management Sales Real Estate Marketing CRM Data Management Sales Strategy Team Leadership Market Analysis

Real Estate Agent

CMP Real Estate

Feb 2020 - Sep 2020 (7 months)

Engaged with sellers to understand their needs, scheduled client appointments, and conducted market research to establish property values. Listed and marketed properties, negotiated prices between buyers and sellers, and managed property presentations and staging.

Real Estate Sales Client Engagement Market Research Property Valuation Negotiation Marketing Property Staging Community Engagement Sales Strategy

Sales Manager

Auzana Industries (Thailand) Co., Ltd.

Jan 2017 - Dec 2019 (2 years 11 months)

Led a sales team, set quotas and goals, created sales plans, and analysed data to drive sales performance. Responsible for developing annual budgets for the area in line with the regional objectives.

Sales Management Team Leadership Sales Planning Data Analysis Budgeting Demand Generation Technical Sales Key Account Management

Supply Chain Manager

VEM Thailand

Dec 2014 - Jun 2016 (1 year 6 months)

Managed procurement processes, oversaw stock optimization, and coordinated the supply chain from raw material purchasing to final product delivery. Ensured quality control, adherence to company policies, and effective logistics and storage solutions.

Supply Chain Management Procurement Logistics Quality Control Inventory Management Supplier Management Operations Management Process Improvement

Purchasing Assistant Manager/Warehouse Assistant Manager

Danceman Limited

Mar 2013 - Jun 2014 (1 year 3 months)

Oversaw purchasing and warehouse operations, managed inventory, and collaborated with suppliers to optimize processes and ensure material availability. Implemented logistics and customs clearance procedures, tracked shipments, and maintained quality control.

Purchasing Warehouse operations Inventory Management Logistics Customs Clearance Shipment Tracking Quality Control Material Management Process Optimization

Supply Chain Agent

Sourcing Material

Mar 2006 - Jan 2012 (5 years 10 months)

Coordinated the production of plastic cylinders and wooden housing for clients in the US, UK, and Europe. Managed prototype creation, manufacturer selection, and quality control for products sold internationally.

Supply Chain Coordination Production Management Prototyping Manufacturer Selection Quality Control International Trade Client Management Project Coordination Sourcing Logistics

Line Supervisor

Sony Bridgend

Aug 2000 - Dec 2005 (5 years 4 months)

Directed production line activities, managed team performance, and ensured adherence to quality standards. Implemented cross-functional improvement initiatives and managed operational procedures and team development.

Team Leadership Quality Assurance Standard Operating Procedures Process Improvement Performance Management Cross Functional Collaboration Training Development Manufacturing Operations

Machine Operator

Manpower

Feb 1998 - Jul 2000 (2 years 5 months)

Operated production equipment, maintained quality standards, and supported team training and operational procedures. Contributed to efficient manufacturing processes and ensured product integrity.

Machine Operation Quality Control Standard Operating Procedures Equipment Maintenance Manufacturing Problem Solving Attention To Detail

Education

Degrees, certifications, and relevant coursework

Porthcawl Comprehensive

GCSE, General Studies

Grade: Grade C

Achieved Grade C in English, Math, Science, Geography, and History. This foundational education provided a broad understanding across various subjects.

Porthcawl College

Certificate, Information Technology

Completed the City & Guilds 7261 in Information Technology, gaining practical skills in IT. This certification focused on core IT principles and applications.

Porthcawl College

Certification, Computer Skills

Obtained the European Computer Driving License (ECDL) Certification, demonstrating proficiency in essential computer skills. This certification enhanced practical computer literacy.