Hannah Mitchell
@hannahmitchell
Accomplished Sales Operations Manager with a focus on process improvement.
What I'm looking for
I am an accomplished Sales Operations Manager with over 9 years of experience dedicated to enhancing business performance and driving long-term growth. My expertise lies in refining and standardizing sales processes, ensuring efficiency at every stage of the funnel. I work closely with leadership to align our strategies with business goals, always seeking innovative ways to enhance revenue operations.
Throughout my career, I have been the driving force behind CRM implementations, ensuring that systems like Salesforce and Hubspot are tailored to meet our team’s needs. My passion for data-driven decision-making has enabled me to provide leadership with meaningful reports and analytics, translating raw sales data into actionable strategies that drive growth. I excel in cross-functional collaboration, acting as a bridge between sales, marketing, finance, and customer success to ensure seamless communication and alignment across teams.
In addition to my operational expertise, I am committed to sales enablement and training, equipping new and existing sales reps with the tools and knowledge they need to excel. My focus on automation and process improvement has led to significant efficiency gains, allowing our tech stack to work for us. I take pride in my ability to manage stakeholder and vendor relationships effectively, ensuring we leverage the best tools available while keeping costs in check.
Experience
Work history, roles, and key accomplishments
Sales Operations Manager
Fuse Universal
Jan 2015 - Present (10 years 5 months)
As a Sales Operations Manager, I have refined and standardized sales processes, managed CRM implementations, and provided data-driven insights to leadership. I facilitate cross-functional collaboration and ensure sales teams are equipped with necessary tools and training. My focus on automation and process improvement has enhanced efficiency and revenue operations.
Account Executive
ECOM Recruitment
Feb 2014 - Jan 2015 (11 months)
In my role as an Account Executive, I assisted clients in the technology sector with recruitment needs, providing excellent customer service that led to repeat business. I utilized LinkedIn Recruiter for sourcing candidates and conducted interviews to assess their suitability.
District Sales Representative
Nalco Water
Jul 2012 - Feb 2014 (1 year 7 months)
As a District Sales Representative, I managed key accounts, expanded the sales pipeline, and provided expert advice on commercial water treatment solutions. I conducted product demonstrations and cultivated strong client relationships, resulting in high retention rates and positive feedback.
Education
Degrees, certifications, and relevant coursework
University of Hertfordshire
Bachelor of Science, Biological Sciences
2008 - 2011
Studied Biological Sciences, focusing on the principles of biology, including genetics, microbiology, and ecology. Developed analytical skills and a strong understanding of biological processes and systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
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