Gavin Mitchell

I am a dedicated ICT professional with extensive experience in technical support, data analytics, automation, and system administration. My proficiency in optimizing processes using Python, SQL, and virtualization tools like VirtualBox and Docker has allowed me to enhance operational efficiency in various environments. I am committed to leveraging technology to drive improvements and streamline workflows.

In my current role as a Technical Support Specialist at A Virtual Assistant 4 U, I have automated data processing workflows using Zapier, achieving a remarkable 92% reduction in manual effort. My responsibilities include managing MS SQL databases, developing training materials, and providing exceptional support to staff and clients with a 95% success rate in troubleshooting issues. I take pride in my ability to create effective solutions that not only meet but exceed expectations.