Trevaughn Chambers
@trevaughnchambers
Experienced Systems Engineer and IT Support specialist delivering reliable infrastructure and user support.
JamaicaWhat I'm looking for
I am an experienced Systems Engineer and Technical Support specialist with over seven years supporting servers, networks, applications, and end users across MSPs, government, and private sectors.
I manage on‑premises and cloud environments, including Active Directory, Microsoft Server (2008–2019), Hyper‑V, Microsoft 365, DHCP, DNS, and backup/recovery solutions, and I hold Cisco and CompTIA training.
My background includes Level 2 support, user onboarding/offboarding, printer and database administration, and remote on‑call troubleshooting; I focus on timely issue resolution and strong customer service.
I bring a collaborative attitude, a proven track record improving client infrastructure, and a commitment to learning and adapting to new technologies to drive operational stability and user satisfaction.
Experience
Work history, roles, and key accomplishments
Technical Support Specialist
TeamLogic IT
Jul 2023 - Nov 2025 (2 years 4 months)
Provided Level 2 on‑site and on‑call remote support for MSP clients, handling user onboarding/offboarding, local and cloud server management, and technical troubleshooting to maintain client IT operations.
Systems Engineer
Limitless Synergy Consulting Ltd
Nov 2021 - Jun 2023 (1 year 7 months)
Managed and improved clients' infrastructure including networking, Active Directory, Hyper‑V, backups and application deployment; provided day‑to‑day support and remote troubleshooting to reduce downtime and maintain service continuity.
System Administrator
Cibocon Systems Ltd
Nov 2019 - Sep 2021 (1 year 10 months)
Maintained client infrastructures covering DHCP, DNS, Active Directory, Hyper‑V, server performance tuning, backups and application lifecycle management while providing helpdesk support and printer/Office 365 administration.
Data Consultant
Ministry of Labour
Apr 2019 - Nov 2019 (7 months)
Provided data collection, maintenance and reporting for the PATH parenting program, organizing and backing up datasets and producing charts and reports to support project delivery.
System & Database Administrator
Credit Information Services Ltd
Jan 2017 - Oct 2017 (9 months)
Managed company systems and databases for credit information workflows, including SQL reporting, data processing, backups, Active Directory and server maintenance to support financial institution partners.
Education
Degrees, certifications, and relevant coursework
Vector Technology Institute (VTI)
Professional Certificate, Networking
2022 - 2022
Completed Cisco CCNAv7 coursework in Enterprise Networking, Security, and Automation plus related modules.
PLPluralsight
Professional Certificate, IT Support and Networking
2021 - 2021
Completed CompTIA Network+ and CompTIA A+ specialization courses on network setup, hardware, and software management.
CiboconSystemsLtd (training)
Certificate, System Administration
2020 - 2020
Completed Microsoft Server Active Directory certificate focused on Server 2016 Active Directory setup and management.
UCUniversity of Commonwealth Caribbean
Certificate, Event Planning
2019 - 2019
Completed a certificate in Event Planning and Implementation focused on logistics and organization.
UTUniversity of Technology, Jamaica (training)
Training Certificate, Network Security
2017 - 2017
Undertook Cisco Security (CCNA Network Security) training covering network setup and security implementation.
University of Technology, Jamaica
Bachelor of Science, Computer Science
2011 - 2016
Completed a Bachelor in Computer Science covering core areas of computing and system operation.
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
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