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Romario Williams

@romariowilliams

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Detail-oriented IT technician delivering reliable support, analytics configuration, and security systems expertise.

Jamaica

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What I'm looking for

I am seeking a hands-on IT role where I can provide technical support, optimize systems and analytics, install security solutions, and help a collaborative team improve uptime and data accuracy.

I am a detail-oriented IT technician with over seven years of hands-on experience delivering technical support, troubleshooting, and system optimization in fast-paced environments. I pride myself on rapid incident resolution and maintaining high system uptime.

I have configured analytics and purchase-tracking tools to improve data accuracy and provide actionable business insights, and I have extensive experience supporting Windows Server environments and virtualization platforms like Hyper-V and VMware. I also install and integrate security camera systems and document technical procedures to streamline onboarding.

I am a strong communicator who enjoys helping users and optimizing technology to support business growth, with proven strengths in remote assistance, data accuracy auditing, and process optimization.

Experience

Work history, roles, and key accomplishments

IT Technician

Netplace & Supplies

Dec 2015 - Dec 2023 (8 years)

Provided technical support and system administration, achieving 98% system uptime and improving data accuracy via analytics and purchase tracking configuration; installed security camera systems and supported Windows Server and virtualization environments.