Danielle Griffiths
@daniellegriffiths
Enthusiastic Computer Science graduate with hands-on IT support experience.
What I'm looking for
I am a passionate Computer Science graduate with a strong foundation in IT support and data management. My hands-on experience includes an internship as a Data Entry Clerk at National Commercial Bank, where I managed and digitized client files, ensuring the accuracy and security of sensitive business information. I thrive in tech-driven environments and am committed to delivering reliable technical solutions.
Throughout my academic journey at the University of Technology, I developed a solid understanding of programming languages such as Java, JavaScript, and Python, alongside web development skills in HTML and CSS. My volunteer experience at the Police Emergency Communication Centre further honed my ability to work under pressure, assisting with communications and emergency dispatch systems while maintaining accurate records.
Experience
Work history, roles, and key accomplishments
Volunteer
Police Emergency Communication Centre (PECC)
Gained experience in a high-pressure environment assisting with communications and emergency dispatch systems. Updated and verified police records, including missing persons and and stolen vehicles in the database.
Data Entry Clerk
NationalCommercialBank
Mar 2024 - Jun 2024 (3 months)
Managed and digitized client files, ensuring accuracy and security of sensitive business information. Updated customer contact records on internal databases and assisted with routine administrative support for IT/data entry tasks.
Summer Program
JamaicaPoliceCo-opCreditUnion
Jun 2020 - Aug 2020 (2 months)
Maintained and updated client account information, communicating with clients regarding account-related issues. Worked closely with the branch manager and program director to ensure program completion.
Information Technology Support
RentToOwnBPO
Jan 2020 - Dec 2022 (2 years 11 months)
Diagnosed and resolved technical issues related to software, hardware, and networks for various devices. Provided assistance and guidance to users experiencing technical difficulties, including troubleshooting network connectivity problems.
Education
Degrees, certifications, and relevant coursework
University of Technology
Bachelors of Science, Computer Science
2019 - 2023
Grade: 3.0
Completed a comprehensive curriculum in Computer Science, focusing on core principles and practical applications. Achieved a GPA of 3.0, demonstrating strong academic performance in the field.
Convent of Mercy Academy 'ALPHA'
CSEC, General Studies
2012 - 2019
Grade: 8 Subjects (CSEC), 7 Units (CAPE)
Completed CSEC with 8 subjects and CAPE with 7 units, building a strong academic foundation. Gained foundational knowledge across various disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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