Gael Menelas
@gaelmenelas
Experienced customer relations professional with a proven sales track record.
What I'm looking for
I am a dedicated customer relations professional with over a decade of experience in delivering exceptional service and achieving sales milestones. My career has been marked by a commitment to understanding customer needs and providing tailored solutions that enhance their shopping experience. I thrive in dynamic environments where I can engage with clients and contribute to their satisfaction.
Throughout my career, I have honed my skills in sales and customer service across various industries, including technology, retail, and renewable energy. My role as a Lead Solar Sales Consultant allowed me to develop expertise in smart home solutions, where I successfully secured contracts by emphasizing the benefits of renewable energy to homeowners. I am passionate about fostering customer loyalty and continuously seek opportunities for professional growth and development.
Experience
Work history, roles, and key accomplishments
Sales Advisor
Best Buy
Jul 2024 - Present (1 year 2 months)
Provided excellent customer service and drove sales by recommending technology products and services that met customer needs. Engaged with customers and understood their requirements in order to maintain a positive shopping experience.
Sales Representative
Spectrum
Nov 2022 - Present (2 years 10 months)
Engaged with clients face-to-face to promote and sell new or upgraded cable products and services. Implemented effective sales strategies and tactics to foster ongoing customer loyalty and service retention.
Lead Solar Sales Consultant
Sunrun
Sep 2021 - Present (4 years)
Developed proficiency in renewable energy and smart home solutions, and highlighted their advantages to consumers. Facilitated cost-saving opportunities for households through a sales approach centered on consumer benefits and secured contracts with new homeowners.
Customer Service
CVS
Sep 2020 - Present (5 years)
Delivered exceptional customer service across various departments such as photography, beauty, and pharmacy. Handled cashier responsibilities accurately, including processing cash, check, and credit card transactions.
Design and Sales Consultant
The Tile Shop
Sep 2019 - Present (6 years)
Fostered enduring customer connections by conducting initial and regular follow-up communication. Exceeded individual sales targets and customer expectations by effectively selling tile and associated products.
Softlines Team Lead
Target
Jul 2017 - Present (8 years 2 months)
Assisted guests and provided support in sales activities. Ensured shelves were well-stocked and created appealing displays.
Education
Degrees, certifications, and relevant coursework
Art Institute of Fort Lauderdale
Associate of Arts, Videography
2013 - 2017
Studied videography at the Art Institute of Fort Lauderdale, gaining foundational knowledge and practical skills in the field. Completed coursework and projects related to video production and editing.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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