Shelby Flores
@shelbyflores
I drive retail sales and customer loyalty through tailored service and product expertise.
United StatesWhat I'm looking for
I've built 19 years of retail sales experience by matching customers with the right solutions and creating service that drives satisfaction and repeat business. At AT&T, I help customers understand products and promotions while meeting store customer-experience and sales objectives.
Previously at Best Buy, I coached sales teams, analyzed sales reports, led promotions, and developed a team of 17 employees. I bring hands-on leadership, issue resolution, cross-selling, and a practical focus on improving sales performance.
Experience
Work history, roles, and key accomplishments
Assisted customers by identifying needs and providing tailored solutions to drive sales and satisfaction. Maintained up-to-date product knowledge and resolved concerns with analytical strategies.
Coached and trained employees on sales strategies and led a team of 17. Assessed sales reports to enhance performance and created promotions to boost profits.
Education
Degrees, certifications, and relevant coursework
Cuero High School
High School Diploma
High School Diploma from Cuero High School.
Victoria College
Some College (No Degree), Computer Science
Some college coursework in Computer Science without a degree.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
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