DS
Open to opportunities

Dieonne Scott

@dieonnescott

Experienced sales professional with a passion for customer satisfaction.

United States

What I'm looking for

I am looking for a role that values collaboration, offers growth opportunities, and allows me to leverage my sales expertise to drive customer satisfaction.

With over fifteen years of experience in sales and customer service, I leverage my expertise in strategic communication and relationship management to drive brand success. My proficiency in Microsoft Office Suite, Adobe Creative Suite, and QuickBooks allows me to thrive under pressure while delivering innovative solutions that enhance customer satisfaction.

Throughout my career, I have championed clients through property transactions, conducted market analyses, and negotiated favorable terms, resulting in increased satisfaction rates and successful closings. I am passionate about utilizing my advanced communication and management skills to exceed organizational goals and foster a collaborative work environment.

Experience

Work history, roles, and key accomplishments

HD
Current

Sales Specialist - Appliances

Home Depot

Oct 2024 - Present (8 months)

Exceeded individual sales targets through innovative solutions and strong customer relationship management. Enhanced customer satisfaction by proactively identifying needs and resolving issues through open-ended inquiries. Educated customers on appliance features, enhancing product understanding and boosting sales.

CB
Current

Real Estate Agent

Coldwell Banker

Jan 2025 - Present (5 months)

Championed clients through property transactions, ensuring seamless operations that enhanced satisfaction rates by 25%. Conducted market analysis to identify property trends, enabling informed pricing strategies and enhancing competitive edge. Negotiated favorable terms for clients, resulting in successful closings and strengthened client relationships.

HD

Paint Sales Associate

Home Depot

Jun 2024 - May 2025 (11 months)

Maintained the paint counter and aisles, offering color matching expertise and paint product selection advice to customers. Promoted top-selling products to enhance sales and ensured the paint department met store manager expectations weekly. Provided outstanding customer service, maintained awareness of promotions, and assisted in peer training and development.

CB

Real Estate Agent

Coldwell Banker

Oct 2020 - May 2025 (4 years 7 months)

Advised clients on market conditions, prices, mortgages, and legal requirements, curating and marketing over 30 properties for sale and rent. Oversaw compliance for over 20 purchase contracts, ensuring all terms were consistently met. Streamlined closing processes by facilitating document signing and fund disbursement for over 35 transactions.

BS

Sales Person

Berkshire Hathaway Home Services

Increased property sales by implementing innovative marketing strategies and utilizing social media platforms. Guided over 20 buyers in selecting building materials and home improvement options, resulting in a 15% increase in sales. Facilitated over 45 successful transactions, enhancing satisfaction ratings by 30% through effective buyer-seller communication.

DS

4G Data Analyst

Digicel SVG

Managed the outbound team, meeting data and 4G device sales targets and tracking daily progress. Crafted over 15 impactful charts and graphs that enhanced data interpretation and informed key business decisions. Prepared reports for executive leadership, communicating trends, patterns, and predictions.

DS

Customer Care & Retention Executive

Digicel SVG

Assisted clients with difficult situations and managed front office customer influx, ensuring customer expectations were surpassed on every transaction. Yielded high repeat and referral business through successful customer care and sales techniques. Managed and maintained corporate accounts, completing monthly corporate reports and conducting monthly corporate visits.

VL

Jewelry Sales Associate

Voguer Company Ltd

Ensured proper presentation, organization, storing, and replenishment of stock. Provided outstanding customer support by understanding needs, recommending products and services, and resolving issues. Executed daily sales goals effectively.

Education

Degrees, certifications, and relevant coursework

SC

St Vincent Community College

Associate of Science, Science

Studied at St Vincent Community College, focusing on an Associate of Science degree. Gained foundational knowledge and skills in various academic areas.

Tech stack

Software and tools used professionally

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Dieonne Scott - Sales Specialist - Appliances - Home Depot | Himalayas