Dieonne Scott

Exceeded individual sales targets through innovative solutions and strong customer relationship management. Enhanced customer satisfaction by proactively identifying needs and resolving issues through open-ended inquiries. Educated customers on appliance features, enhancing product understanding and boosting sales.

Championed clients through property transactions, ensuring seamless operations that enhanced satisfaction rates by 25%. Conducted market analysis to identify property trends, enabling informed pricing strategies and enhancing competitive edge. Negotiated favorable terms for clients, resulting in successful closings and strengthened client relationships.

Maintained the paint counter and aisles, offering color matching expertise and paint product selection advice to customers. Promoted top-selling products to enhance sales and ensured the paint department met store manager expectations weekly. Provided outstanding customer service, maintained awareness of promotions, and assisted in peer training and development.

Advised clients on market conditions, prices, mortgages, and legal requirements, curating and marketing over 30 properties for sale and rent. Oversaw compliance for over 20 purchase contracts, ensuring all terms were consistently met. Streamlined closing processes by facilitating document signing and fund disbursement for over 35 transactions.

Increased property sales by implementing innovative marketing strategies and utilizing social media platforms. Guided over 20 buyers in selecting building materials and home improvement options, resulting in a 15% increase in sales. Facilitated over 45 successful transactions, enhancing satisfaction ratings by 30% through effective buyer-seller communication.

Assisted with in-house sales and managed office opening and closing procedures, including cash flow balancing. Conducted customer care meetings with potential clients and maintained the sales pipeline. Generated weekly sales leads for the country manager and managed stock.

Achieved 20% above monthly company activation targets, driving significant revenue growth. Identified over 50 potential clients, boosting the customer base by 30% within six months. Built and maintained strong client relationships, negotiating and closing agreements effectively.

Managed the outbound team, meeting data and 4G device sales targets and tracking daily progress. Crafted over 15 impactful charts and graphs that enhanced data interpretation and informed key business decisions. Prepared reports for executive leadership, communicating trends, patterns, and predictions.

Assisted clients with difficult situations and managed front office customer influx, ensuring customer expectations were surpassed on every transaction. Yielded high repeat and referral business through successful customer care and sales techniques. Managed and maintained corporate accounts, completing monthly corporate reports and conducting monthly corporate visits.

Ensured proper presentation, organization, storing, and replenishment of stock. Provided outstanding customer support by understanding needs, recommending products and services, and resolving issues. Executed daily sales goals effectively.

Studied at St Vincent Community College, focusing on an Associate of Science degree. Gained foundational knowledge and skills in various academic areas.