Dieonne Scott
@dieonnescott
Experienced sales professional with a passion for customer satisfaction.
What I'm looking for
With over fifteen years of experience in sales and customer service, I leverage my expertise in strategic communication and relationship management to drive brand success. My proficiency in Microsoft Office Suite, Adobe Creative Suite, and QuickBooks allows me to thrive under pressure while delivering innovative solutions that enhance customer satisfaction.
Throughout my career, I have championed clients through property transactions, conducted market analyses, and negotiated favorable terms, resulting in increased satisfaction rates and successful closings. I am passionate about utilizing my advanced communication and management skills to exceed organizational goals and foster a collaborative work environment.
Experience
Work history, roles, and key accomplishments
Sales Specialist - Appliances
Home Depot
Oct 2024 - Present (8 months)
Exceeded individual sales targets through innovative solutions and strong customer relationship management. Enhanced customer satisfaction by proactively identifying needs and resolving issues through open-ended inquiries. Educated customers on appliance features, enhancing product understanding and boosting sales.
Real Estate Agent
Coldwell Banker
Jan 2025 - Present (5 months)
Championed clients through property transactions, ensuring seamless operations that enhanced satisfaction rates by 25%. Conducted market analysis to identify property trends, enabling informed pricing strategies and enhancing competitive edge. Negotiated favorable terms for clients, resulting in successful closings and strengthened client relationships.
Paint Sales Associate
Home Depot
Jun 2024 - May 2025 (11 months)
Maintained the paint counter and aisles, offering color matching expertise and paint product selection advice to customers. Promoted top-selling products to enhance sales and ensured the paint department met store manager expectations weekly. Provided outstanding customer service, maintained awareness of promotions, and assisted in peer training and development.
Real Estate Agent
Coldwell Banker
Oct 2020 - May 2025 (4 years 7 months)
Advised clients on market conditions, prices, mortgages, and legal requirements, curating and marketing over 30 properties for sale and rent. Oversaw compliance for over 20 purchase contracts, ensuring all terms were consistently met. Streamlined closing processes by facilitating document signing and fund disbursement for over 35 transactions.
Sales Person
Berkshire Hathaway Home Services
Increased property sales by implementing innovative marketing strategies and utilizing social media platforms. Guided over 20 buyers in selecting building materials and home improvement options, resulting in a 15% increase in sales. Facilitated over 45 successful transactions, enhancing satisfaction ratings by 30% through effective buyer-seller communication.
Sales Support
Led Lighting Inc
Assisted with in-house sales and managed office opening and closing procedures, including cash flow balancing. Conducted customer care meetings with potential clients and maintained the sales pipeline. Generated weekly sales leads for the country manager and managed stock.
Sales Executive
Digicel SVG
Achieved 20% above monthly company activation targets, driving significant revenue growth. Identified over 50 potential clients, boosting the customer base by 30% within six months. Built and maintained strong client relationships, negotiating and closing agreements effectively.
4G Data Analyst
Digicel SVG
Managed the outbound team, meeting data and 4G device sales targets and tracking daily progress. Crafted over 15 impactful charts and graphs that enhanced data interpretation and informed key business decisions. Prepared reports for executive leadership, communicating trends, patterns, and predictions.
Customer Care & Retention Executive
Digicel SVG
Assisted clients with difficult situations and managed front office customer influx, ensuring customer expectations were surpassed on every transaction. Yielded high repeat and referral business through successful customer care and sales techniques. Managed and maintained corporate accounts, completing monthly corporate reports and conducting monthly corporate visits.
Jewelry Sales Associate
Voguer Company Ltd
Ensured proper presentation, organization, storing, and replenishment of stock. Provided outstanding customer support by understanding needs, recommending products and services, and resolving issues. Executed daily sales goals effectively.
Education
Degrees, certifications, and relevant coursework
St Vincent Community College
Associate of Science, Science
Studied at St Vincent Community College, focusing on an Associate of Science degree. Gained foundational knowledge and skills in various academic areas.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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