Open to opportunities

Mahadi Treek

@mahaditreek

Message

Dynamic sales professional with a decade of customer service experience.

United States

Message

What I'm looking for

I am looking for a role in a forward-thinking organization that values growth and customer success, where I can leverage my sales expertise and contribute to team success.

I am a dynamic and results-driven sales and customer service professional with over a decade of experience in delivering exceptional results in customer satisfaction and revenue growth. My expertise lies in consultative selling, relationship building, and closing deals, which has allowed me to consistently meet and exceed sales targets while maintaining a customer-first approach.

Throughout my career, I have honed my technical proficiency in CRM platforms and Microsoft Office Suite, enabling me to effectively track leads and manage customer data. My strong communication skills, both verbal and written, combined with my ability to multitask and stay organized, have been key to my success in high-pressure environments. I am fluent in both English and Somali, which enhances my ability to connect with diverse customer bases.

Experience

Work history, roles, and key accomplishments

Current

Inside Sales Associate

Current

Clearlink

Oct 2023 - Present (1 year 8 months)

Sell AT&T Internet and DIRECTV products by identifying customer needs, presenting tailored solutions, and overcoming objections. Consistently meet and exceed sales targets while maintaining a customer-first approach.

Sales Leadership Communication Multitasking

Customer Service Agent

Aetna

Feb 2023 - Mar 2024 (1 year 1 month)

Handled high-volume interactions, providing in-depth explanations of benefits and resolving discrepancies. Documented all member interactions to ensure service quality and data accuracy.

Communication Documentation Problem Solving Multitasking

Customer Advocate

Humana

Jun 2022 - Aug 2022 (2 months)

Delivered exceptional service by addressing inquiries, resolving issues, and clarifying plan details. Assisted members with plan selection and billing concerns, ensuring a seamless experience.

Communication Empathy Problem Solving Multitasking

Independent Contractor

RideShare (Lyft & Uber)

May 2018 - Jun 2020 (2 years 1 month)

Delivered safe and efficient transportation services, achieving consistently high customer ratings. Maintained detailed records of operations, enhancing operational efficiency.

Communication Time Management

Tech Specialist / Sales Representative

Xerox

Apr 2018 - Feb 2020 (1 year 10 months)

Performed technical diagnostics and promoted Xerox products through consultative selling. Resolved technical issues efficiently, contributing to customer satisfaction and retention.

Technical Proficiency Sales Leadership Problem Solving Communication