Melvina Askie
@melvinaaskie
Customer-focused sales and service professional skilled in client retention and technical support.
United StatesWhat I'm looking for
I am a versatile sales and customer service professional with experience across insurance, healthcare access, retail merchandising, and technical repair roles. I consistently combine empathy and communication skills to drive client satisfaction and retention.
In insurance and patient-access positions, I generated and qualified leads, managed client accounts, and ensured compliance with company standards while maintaining detailed records and personalized follow-ups. As a retail merchandiser and sales lead, I executed product placements, optimized store layouts, and mentored associates to exceed sales targets.
My technical background includes device repair, inventory management, CRM and ticketing systems, and delivering product demonstrations and workshops to customers. I leverage problem-solving and adaptability to triage issues and provide efficient, customer-centered solutions.
I seek stable roles with opportunity for advancement where I can apply my multifaceted skill set to contribute to business success and foster collaborative, forward-thinking work environments.
Experience
Work history, roles, and key accomplishments
Life Insurance Agent
Dinwiddie Agency / Symmetry Financial Group
Aug 2025 - Present (3 months)
Underwrite life insurance policies, generate and qualify leads through outreach strategies, and maintain client accounts to drive policy retention via personalized follow-ups.
Patient Access Coordinator
Advantage Behavioral Health
Mar 2025 - Aug 2025 (5 months)
Served as first point of contact for patients and providers, managed scheduling and front-desk operations, and delivered empathetic, high-quality customer service.
Direct Support Professional
Bancroft
Dec 2024 - Mar 2025 (3 months)
Assisted individuals with disabilities in daily living and skill development, maintained detailed records, and supported continuity of care.
Retail Merchandiser
Crossmark
Mar 2024 - Sep 2024 (6 months)
Executed product placement, display setups, and POS/MOD resets to optimize retail layouts and drive sales performance in collaboration with store management.
Call Center Representative
America Energy Group
Sep 2023 - Dec 2023 (3 months)
Made outbound calls to generate qualified leads and schedule appointments, provided high-quality customer service, and maintained client records in CRM systems.
Samsung Experience Consultant
Mosaic
Jan 2019 - Jan 2020 (1 year)
Provided product demonstrations and retail sales of Samsung devices, conducted workshops, and assisted clients with technical questions to drive satisfaction and loyalty.
Repair Technician
Stay Mobile
Jan 2019 - Jan 2020 (1 year)
Repaired laptops, managed inventory for business clients, triaged repair tickets, and maintained accurate logs of client equipment and service requests.
Wireless Sales Lead
Marketsource
Jan 2015 - Jan 2017 (2 years)
Sold mobile phones and contracts, mentored and trained new sales associates, and consistently exceeded sales targets through consultative selling and relationship-building.
Education
Degrees, certifications, and relevant coursework
CCCamden County College
Associate in Science, Health Sciences
Associate in Science coursework completed at Camden County College focused on career advancement in healthcare-related administrative functions.
Timber Creek Regional High School
High School Diploma, General Education
High school diploma from Timber Creek Regional High School (Erial, NJ), supporting foundational skills for career advancement.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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