Erin Pawzun
@erinpawzun
Customer service and sales professional with proven success in exceeding goals.
What I'm looking for
I am a highly motivated and professional individual with extensive experience in customer service and sales. My career has been marked by consistently meeting and exceeding sales goals, demonstrating my ability to connect with clients and provide tailored solutions. I thrive in fast-paced environments, leveraging my strong communication skills to build lasting relationships with customers.
Throughout my career, I have held various roles that have honed my skills in sales and customer service. At Frontwave Credit Union, I work closely with clients to process loans and credit cards, ensuring a seamless experience. My previous experience at Bank of America allowed me to develop financial recommendations and manage high-limit accounts, where I also took on leadership responsibilities as a trainer and coach. I am proud to have been recognized for my contributions, including top sales achievements at The Home Depot.
My goal is to leverage my sales experience and exceptional communication skills in an outside customer service/sales position. I am eager to contribute to a dynamic team and continue my professional growth while adding value to the organization.
Experience
Work history, roles, and key accomplishments
Lending Processor
Frontwave Credit Union
May 2021 - Present (4 years 2 months)
Worked one-on-one with clients to efficiently process credit cards, auto loans, and personal loans. Collaborated effectively with dealerships to facilitate loan applications and approvals.
Advanced Client Solutions Specialist
Bank of America
Jun 2013 - May 2021 (7 years 11 months)
Provided one-on-one financial recommendations to clients and managed high-limit accounts. Developed and trained new hires, providing constructive feedback and assisting both new and tenured associates.
Appliance Sales Specialist
The Home Depot
Nov 2004 - Jun 2013 (8 years 7 months)
Recognized in 2012 for achieving top sales in the Pac-South Region for Extended Protection Plans. Managed numerous large projects, coordinating between customers, installers, and designers, and resolved customer issues.
Education
Degrees, certifications, and relevant coursework
Canyon High School
High School Diploma, General Studies
Completed high school education, focusing on core academic subjects. Developed foundational knowledge and skills for further education or entry into the workforce.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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