Open to opportunities

Franklin Murphy

@franklinmurphy

Message

Sales and marketing professional with a strong focus on customer engagement.

Mexico

Message

What I'm looking for

I am looking for a dynamic role that challenges me and allows for growth, where I can leverage my sales and marketing skills to drive results and enhance customer engagement.

I am a dedicated sales and marketing professional with a Bachelor's Degree in International Business from Universidad Regiomontana. My experience spans across various roles, including my current position as a Recruiting Coordinator at NCSA College Recruiting, where I engage with over 100 families daily to provide essential information and support in the college athletic recruiting process. My consistent top-tier performance led to my promotion to the highest level within the organization.

Previously, I worked as a Sales Associate, where I conducted high-volume cold calling outreach to executive-level decision-makers at manufacturing companies. I successfully presented tailored sales program solutions that improved client sales team performance. My achievements include consistently being ranked among the top daily callers and securing over 50 long-term customer contracts while managing daily operations at Maxum.

Experience

Work history, roles, and key accomplishments

Sports Marketing

No Scale Sports

Jan 2023 - Dec 2023 (11 months)

Dedicated to daily news reporting as a boxing journalist on an Instagram account named @noscalesports. Disseminate content, utilizing various videos and posts to promote engagement.

Journalism Content Creation Social Media Marketing Sports Marketing Video Production

B2B Sales Associate

Jim Rohn Process

Jan 2023 - Dec 2023 (11 months)

Conducted 250
300+ outbound calls daily to CEOs, business owners, and presidents of manufacturing companies. Presented tailored sales program solutions designed to improve client sales team performance.

B2B Sales Outbound Sales Cold Calling Sales Strategies Client Relationship Management

Recruiting Coordinator - Outbound Sales

NCSA College Recruiting

Jan 2023 - Dec 2023 (11 months)

Engaged with over 100 families daily to provide essential information, support, and assistance in the college athletic recruiting process. Mastered the use of CRM (Salesforce) to efficiently contact and manage interactions with families daily.

Salesforce CRM Recruiting Customer Service Communication Sales Strategies

Sales & Operations

Maxum

Jan 2020 - Dec 2023 (3 years 11 months)

Oversaw daily operations across multiple factory locations while leading efforts to grow sales and streamline processes. Managed the daily in-and-out flow of factory operations and logistics.

Operations Management Sales Logistics Customer Acquisition Contract Negotiation Digital Marketing

Customer Service Representative

Netflix

Jan 2020 - Dec 2020 (11 months)

Managed the needs of two customers simultaneously to provide comprehensive support for their Netflix services. Offered new services based on the needs of a customer.

Customer Service Chat Support Customer Satisfaction Problem Solving Communication

Education

Degrees, certifications, and relevant coursework

Universidad Regiomontana

Bachelor's Degree, International Business

2020 - 2024

Studied International Business at Universidad Regiomontana from 2020 to 2024. Gained a strong foundation in sales, operations, journalism, content creation, and customer service.