Sofía Medina

I am a tech-savvy, client-oriented sales professional with hands-on experience in inbound sales, customer success, and lead qualification. I thrive in fast-paced, remote-first environments working with U.S. and LATAM clients.

I have a track record of measurable impact: I improved client satisfaction by 25% through structured follow-ups, reduced time-to-hire by 20% via improved coordination, and increased outreach reply rates by 40% while consistently overachieving KPIs.

I own the full inbound lead lifecycle from qualification to closing, manage CRM pipelines (Salesforce, HubSpot, SalesUp), and coordinate cross-functional teams to ensure delivery and client retention. I’m comfortable running discovery, negotiating quotes, and resolving blockers with operations and billing.

I hold a Master in Business Administration and I’m bilingual (Spanish native, English C1). I’m passionate about continuous learning, sales psychology, and helping prospects find the right solutions through empathy and proactive communication.