Diego Fernando

Provide end-to-end support to sales processes for client teams, leadership, and cross-functional internal areas. Assist practitioners in navigating internal sales processes, tools, and approval workflows, and manage opportunity pipeline for data accuracy and decision-making.

Analyzed and studied procedures in after-sales processes, followed up on personnel training for new process implementation, and supervised quality standards and audits.

Obtained and analyzed system reports, managed databases, generated quotes and RFQs, and provided sales support with essential information and reporting.

Provided free business advice to women in vulnerable situations, managing accounting, administration, and marketing strategies. Coordinated social responsibility initiatives and provided feedback to advisors.

Handled payroll management, billing, and received calls in a family business.

Completed a specialization in Six Sigma Principles and Tools, including Yellow Belt certification.

Bachelor Degree in Business Administration and Strategy with a concentration in Marketing and Strategic Management and Innovation.

High school education completed from 2015 to 2017.